Dedicated customer service professional with expertise in cash handling, bilingual communication, and data entry. Committed to enhancing customer experiences through effective team collaboration and exceptional support.
Overview
1
1
year of professional experience
Work History
Cashier
Hobby Lobby
Los Banos
10.2024 - 02.2025
Processed customer transactions accurately and swiftly at Hobby Lobby checkout.
Delivered exceptional customer service to elevate shopping experience.
Assisted customers with product inquiries and navigation throughout store.
Guided customers in locating specific products and provided expert advice on merchandise.
Handled returns and exchanges in compliance with store policies.
Collaborated with team to execute tasks supporting daily operations and enhance customer experience.
Stocked shelves with merchandise.
Customer Service Representative
The Harford
Hartford
10.2023 - 12.2023
Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and other customer service related issues.
Answered incoming calls, ensuring professionalism and knowledgeable service for optimal customer experience.
Managed incoming calls, delivering accurate information to enhance customer satisfaction.
Responded to inquiries on benefits and leave eligibility, clarifying policies to support customer understanding.
Collaborated with team members remotely using digital communication tools.
Education
Associate of Arts - Administrative Office Proffesional
Merced College
Merced, CA
04-2026
Associate of Arts - Administrative Medical Office Proffesional
Merced College
Merced, CA
04-2026
Skills
Cash handling
Customer service
Data entry
Microsoft Office
typing
Office administration
Bilingual in Spanish
Timeline
Cashier
Hobby Lobby
10.2024 - 02.2025
Customer Service Representative
The Harford
10.2023 - 12.2023
Associate of Arts - Administrative Office Proffesional
Merced College
Associate of Arts - Administrative Medical Office Proffesional