Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Cecilia Duffield

Thunder Bay,ON

Summary


Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Server

Nortenos Taqueria
11.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bartender

Centerfolds Showbar
02.2004 - 06.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Education

Dental Assistant

Confederation College
Thunder Bay, ON

Skills

  • Strong Work Ethic
  • Exceptional Customer Interaction
  • Cash Flow Oversight
  • Client Engagement
  • Organized Dining Area Maintenance
  • Beverage Assembly
  • Strategic Task Management
  • Consistent Dependability

Certification

Smart Serve

Timeline

Server

Nortenos Taqueria
11.2023 - Current

Bartender

Centerfolds Showbar
02.2004 - 06.2023

Dental Assistant

Confederation College

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Cecilia Duffield