Cecilia Caballero
San Diego
Summary
Experienced and self-motivated restaurant manager with a proven track record in overseeing operations, training staff, managing inventory, organizing schedules, and maintaining routine cleaning and sanitation. Adhered to strict food safety guidelines, as well as the restaurant's protocols and procedures, to uphold high food quality standards. Skillfully served guests by answering questions, providing recommendations, and preparing food in a timely manner using an efficient assembly line approach. Committed to delivering excellent customer service to ensure utmost customer satisfaction.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Sushi Freak
02.2018 - Current
- Greets guests and prepares their orders.
- Provides excellent customer service, answers customers questions and handles complaints.
- Assigns and collaborates in cleaning duties.
- Directs and performs opening, mid-shift and closing duties.
- Inspects equipment and storage facilities throughout shift.
- Performs money control systems duties, including the use of a POS, making bank deposits and change orders.
- Responsible for inventory duties, placing and organizing inventory orders.
- Supervises staff to ensure food safety guidelines, protocols and procedures are followed.
- Interviews, prepares paperwork for all new hires and trains staff for different job positions.
- Responsable for scheduling.
- Assigns, oversees and evaluates employees on a daily basis.
- Recommends staff promotions and terminations, conducts verbal and written evaluations.
- Directs the store’s safety and security measures.
Education
Social Work
Preparatoria Federal Lázaro Cárdenas
Tijuana, BC, Mex Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Time management
- Training and coaching
- Inventory control
Certification
Food protection manager certification.
Timeline
General Manager
Sushi Freak
02.2018 - Current
Social Work
Preparatoria Federal Lázaro Cárdenas
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