Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Bueno

Torrance,CA

Summary

Accomplished Assistant Manager with a proven track record at G&M Oil, enhancing customer satisfaction and streamlining operations. Expert in money handling and fostering team motivation improved service quality and operational efficiency. Skilled in staff training and development, ensuring high performance and adherence to company policies. Accomplished Assistant Manager with in-depth experience consistently rising through the ranks. Well-versed in sales, personnel management, accounting, and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Overview

16
16
years of professional experience

Work History

Assistant Manager

G&M Oil
04.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored coworkers and staff members in their professional development by offering guidance/support in their assigned roles.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.

Cashier

Carrillo Chevron
03.2017 - 10.2022
  • Greeted customers entering store & responded promptly to customer needs.
  • Welcomed customers & helped determine their needs.
  • Worked flexible schedule & extra shifts to meet business needs.
  • Operated cash register for cash, check, & credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, & join reward programs.
  • Restocked & organized merchandise in front lanes.
  • Stocked, tagged, & displayed merchandise as required.
  • Worked closely with shift manager to solve problems & handle customer concerns.

Cashier

Steve's Charbroiled Burgers
11.2008 - 11.2016
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining calm demeanor.
  • Contributed to positive team atmosphere by supporting coworkers during peak hours or when understaffed.

Education

High School Diploma -

Carson High School
Carson, CA
06.2009

Skills

    Money Handling

    Customer Relations

    Team motivation

    Product and service knowledge

    Staff Training and Development

    Policy Enforcement

    Orientation and training

    Schedule oversight

Timeline

Assistant Manager

G&M Oil
04.2022 - Current

Cashier

Carrillo Chevron
03.2017 - 10.2022

Cashier

Steve's Charbroiled Burgers
11.2008 - 11.2016

High School Diploma -

Carson High School

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Cecilia Bueno