Cecilia Alaniz
Moorpark
Summary
Determined professional with strengths. Team player eager to contribute to collaborative projects. Keen to earn expanding responsibilities through trustworthy performance.
Overview
2
2
years of professional experience
Work History
Manager
Grocery Outlet Bargain Market
Moorpark
03.2024 - 11.2025
- Managed daily operations to ensure efficient store performance.
- Trained new staff on customer service and product knowledge.
- Oversaw inventory management, including stock replenishment and organization.
- Managed store deposits and safe count.
- Coordinated promotional displays to attract customer attention.
- Resolved customer inquiries and complaints promptly and professionally.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Oversaw marketing initiatives, increasing brand awareness and sales.
- Proposed or approved modifications to project plans.
Assistant Manager
Dollar Tree
Thousand Oaks
10.2023 - 03.2024
- Assisted in managing daily store operations and team schedules.
- Trained new employees on store policies and customer service standards.
- Oversaw inventory management and restocking procedures for merchandise.
- Collaborated with team members to maintain a clean and safe work environment.
- Assisted in training new hires on unloading procedures and safety measures.
- Unloaded parcels from truck with care to avoid damage.
- Unloaded delivery trucks efficiently using pallet jacks and hand trucks.
- Supervised cashier team to ensure efficient service and customer satisfaction.
- Trained new cashiers on register operations and customer service protocols.
- Managed cash handling procedures to maintain accuracy and security.
- Organized inventory in backroom to maintain a clean and accessible workspace.
- Stocked shelves efficiently to ensure product availability during peak hours.
Education
Moorpark High School
Moorpark, CASkills
- Bilingual communication
- Customer relationship management
- Inventory control
- Team leadership
- Sales strategies
- Problem solving
- Time management
- Refund processing
- Telephone etiquette
- [Language] translation
- Empathy and patience
- Document translation
- Data entry
- Customer support
- Payment processing
- Verbal and written communication
Languages
Spanish
Native/ Bilingual
Timeline
Manager
Grocery Outlet Bargain Market
03.2024 - 11.2025
Assistant Manager
Dollar Tree
10.2023 - 03.2024
Moorpark High School