Cecelia Orupabo
Moncton
Summary
Charismatic and organized individual with excellent communication and multitasking abilities, focusing on patient interactions and office managemnt. Knowledge of medical terminology and office procedures, proficient in scheduling appointments and managing patient records. Committed to ensuring efficient office operations and high-quality patient care.
Overview
12
12
years of professional experience
Work History
Volunteer
Protem Memory Care
04.2025 - Current
- Assisted with special events and programs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated, planned, developed and implemented activities designed to enrich lives of assisted living residents.
- Encouraged, supported and assisted residents with activities and documented activity attendance and degree of involvement.
Medical Administrative Assistant
Evercare Hospital
03.2017 - 06.2023
- Maintained and updated patient records for accurate, current medical histories, treatment plans and surgical outcomes with 100% accuracy.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally to ensure satisfaction.
- Improved patient satisfaction by efficiently managing appointment scheduling and providing clear communication regarding medical procedures.
- Scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
- Supported healthcare providers with the timely completion of necessary documentation, allowing them to focus on quality patient care.
Healthcare Administrative Support
Springcare Medicals
10.2013 - 12.2017
- Provided exceptional administrative support to Escrow Officers including scheduling appointments, correspondence management, filing paperwork.
- Maintained accurate medical records by documenting patient encounters thoroughly, supporting effective coordination between various healthcare providers.
- Enhanced patient care by providing efficient and compassionate support to healthcare professionals.
- Communicate with hospitals for scheduling surgical procedures and also with patients regarding their pre surgical, and post operative care
Education
Masters of Management - Business Management
Crandall University
Moncton, NB08-2006
Skills
- Patient care and confidentiality
- Patient demographics
- Workflow coordination
- Data entry, Microsoft office
- Patient medical billing and appointment scheduling
- Interpersonal relationship building
Languages
English
Full Professional
Timeline
Volunteer
Protem Memory Care
04.2025 - Current
Medical Administrative Assistant
Evercare Hospital
03.2017 - 06.2023
Healthcare Administrative Support
Springcare Medicals
10.2013 - 12.2017
Masters of Management - Business Management
Crandall University
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