Ceaser Valenzuela
Los Angeles
Summary
Hardworking employee, experienced in fast-paced environments, and adaptable to last-minute changes. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Thrives under pressure, and consistently earns high marks for work quality and speed. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Team Manager
Panera Bread
Glendale
12.2021 - Current
- Proposed or approved modifications to project plans.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Initiated training sessions and coached employees to develop effective staff.
- Analyzed team performance data to identify areas for improvement and implement corrective actions.
- Coached team for success by using corrective action processes.
- Identified training needs, created a comprehensive onboarding program and conducted orientation sessions for new hires.
- Analyzed business performance data to identify areas of strength and improve areas of weakness.
- Recognized and rewarded team and individual achievements, boosting morale and motivation.
- Reviewed candidate resumes and scheduled and interviewed potential new hires.
- Delegated work to staff, setting priorities and goals.
- Assigned work and monitored performance of project personnel.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Implemented quality control measures to uphold company standards.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
High School Diploma -
Eagle Rock High School
Los Angeles, CA06-2019
Skills
- Quality control
- Employee training
- Customer service
- Team building
- Staff onboarding
- Conflict resolution
- Time management
- Strategic planning
- Coaching techniques
- Leadership
- Friendly, positive attitude
- Data management
- Verbal communication
- Decision-making
- Excellent communication
- Data analysis
- Food cost/inventory counts
- Quick learning
Timeline
Team Manager
Panera Bread
12.2021 - Current
High School Diploma -
Eagle Rock High School
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