CEANNA FIDDLER
Calgary,AB
Summary
I am an outgoing, confident, and personable individual with extensive experience as a personal assistant and working in the hospitality industry. Currently, I am seeking an opportunity with an exciting company to expand my skills and grow professionally.
Overview
15
15
years of professional experience
Work History
Personal Assistant
MODERN TOOL LTD
01.2023 - 01.2024
- Schedule meetings and manage calendars
- Answer phone calls, emails and take messages
- Help with daily time management
- Run errands as requested
- Plan travel including flights, accommodation, and ground transportation
- Take accurate and comprehensive notes at meetings
- Social media posts.
Server & Bartender
BLACKBIRD PUBLIC URBAN BAR
01.2021 - 01.2023
- Managed a busy section of tables, relying on strong organizational skills, time management, and attention to detail to ensure the best possible experience for each guest
- Demonstrated strong interpersonal and conflict management skills when resolving issues
- Collaborated with team members to ensure efficient service in a fast-paced environment
- Assisted owners in planning company-wide events such as golf tournaments and fundraisers.
Live-Out Nanny
CHILDCARE
01.2020 - 01.2021
- Responsible for the care of two children, ages 5 & 8
- Prepared nutritious meals twice per day and completed shopping and household chores as needed
- Organized engaging activities for the children on a day-to-day basis, and drove them to various appointments and recreational programs.
Server & Shift Leader
EARLS KITCHEN + BAR
01.2009 - 01.2020
- Gained experience in a management position to lead and assist a team of servers during busy shifts
- Enhanced customer service skills working to ensure the best experience possible for each guest
- Created a healthy work environment by leading through example with a strong work ethic and positive attitude
- Increased sales by building relationships with customers, leading to a high volume of regular guests
- Developed knowledge related to food and beverages to promote sales.
Veterinary Receptionist
Fish Creek 24 Hour Pet Hospital
05.2016 - 08.2016
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
Education
Veterinary Medical Receptionist Certificate -
OLDS COLLEGE
Olds, AB12.2016
High School Diploma -
ÉCOLE SECONDAIRE NOTRE DAME HIGH SCHOOL
Red Deer, AB12.2011
Skills
- Reliable
- Effective communicator
- Outgoing
- Collaborator
- Time Management
- Multitasking and Organization
- Customer Service
- Strong Work Ethic
- Strong Communication Skills
- Strong Problem Solver
- Advanced multitasking abilities
- Errands
- Client satisfaction
Additional Skills
90 WPM, Excel, Microsoft Word
Timeline
Personal Assistant
MODERN TOOL LTD
01.2023 - 01.2024
Server & Bartender
BLACKBIRD PUBLIC URBAN BAR
01.2021 - 01.2023
Live-Out Nanny
CHILDCARE
01.2020 - 01.2021
Veterinary Receptionist
Fish Creek 24 Hour Pet Hospital
05.2016 - 08.2016
Server & Shift Leader
EARLS KITCHEN + BAR
01.2009 - 01.2020
Veterinary Medical Receptionist Certificate -
OLDS COLLEGE
High School Diploma -
ÉCOLE SECONDAIRE NOTRE DAME HIGH SCHOOL