Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Katherine Garcia

Toronto,ON

Summary

Dedicated and upbeat professional with a proven track record in customer-focused roles. Skilled in communication, relationship-building, and problem-solving. Seeking a WFH Customer Service Representative/Collector position to leverage my expertise in client interaction and negotiation.

Overview

11
11
years of professional experience

Work History

Fitness Coach

entrepreneur
01.2020 - 01.2024

Entrepreneur

  • Certified personal trainer with three years of independent work experience.
  • Passionate about working collaboratively within a team, especially one focused on sales and online platforms.
  • Successfully trained 1:1 clients for three years.

Dental Receptionist

Jane street smile centre
03.2023 - 11.2023
  • Welcomed and greeted patients, scheduled appointments, and assisted in filling out information forms.
  • Prepared daily schedules for dental staff, ensuring efficient office operations.

Data Entry Clerk

The Macaulay Child Development Centre
03.2018 - 08.2020
  • Prepared, compiled, and sorted documents for data entry.
  • Transcribed source data into required electronic formats.

Front Desk Receptionist

Dr.J.A. CAREY
09.2018 - 09.2019
  • Answered inquiries regarding gym hours, membership packages, and facility information.
  • Conducted hourly walks to maintain a tidy, neat, and safe environment.

Telemarketer - Cold Calls

Access Research
09.2012 - 05.2013
  • Made phone calls, scheduled appointments, and conducted surveys.
  • Administered Microsoft and Excel programs.

Education

No Degree - Fitness Coach

ISSA - Personal Training Certification
ONLINE
10.2023

BBA - Social Work

George Brown College
Downtown Toronto
06.2018

Skills

  • Customer Service: Proven ability to communicate effectively with customers, addressing outstanding amounts, and negotiating payment arrangements
  • Communication: Exceptional verbal and written communication skills in English with professional phone etiquette
  • Attention to Detail: Meticulous in organizing information, scheduling appointments, and maintaining accurate records
  • Adaptability: Experience in diverse roles, demonstrating flexibility and a positive "can do" attitude

Languages

Spanish
Native or Bilingual

Timeline

Dental Receptionist

Jane street smile centre
03.2023 - 11.2023

Fitness Coach

entrepreneur
01.2020 - 01.2024

Front Desk Receptionist

Dr.J.A. CAREY
09.2018 - 09.2019

Data Entry Clerk

The Macaulay Child Development Centre
03.2018 - 08.2020

Telemarketer - Cold Calls

Access Research
09.2012 - 05.2013

No Degree - Fitness Coach

ISSA - Personal Training Certification

BBA - Social Work

George Brown College
Katherine Garcia