Cédric Laflamme
Longueuil,QC
Summary
Recognized for my communication with clients and my ability to connect with them. I am described as a dynamic employee, who has a sense of initiative, always seeking to excel and innovate. I also have a good sense of organization and enjoy teamwork, as we always accomplish more together than alone.
Overview
7
7
years of professional experience
Work History
Account Manager
AMM Solutions Numérique
Longueuil, QC
07.2023 - Current
- Close collaboration with the creative, marketing, and technical support teams to ensure customer service and smooth progression of client projects.
- Establish and maintain strong relationships with the agency's existing clients.
- Quick identification and resolution of any issues or conflicts that may arise during the contract period.
- Identification of opportunities on existing contracts, proposing amendments or new offers to clients.
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
Sales Development Representative, Account Manager
GOrendezvous,
Montréal, QC
09.2018 - 07.2023
- Create and maintain relationships with clients
- Develop strategic partnerships
- Support clients throughout the sales cycle
- Ensure customer loyalty
- Solicit and seek out potential clients
- Create and implement campaigns for market development
League Supervisor
Isatis Sport Chambly
Chambly, QC
09.2017 - 09.2018
- Supervise a team of 20 employees
- Manage schedules and shift assignments
- Train employees on various aspects
- Manage accounts receivable and team contract billing
Education
Baccalauréat - Administration des Affaires
Université Laval
Technique en Gestion de commerces | Cégep Saint-Jean -
Skills
- Client Relationship Management
- Account development
- Business Development
- Client Relationship Building
- Sales solutions
Additional Information
- Passion for world cuisines
- Playing soccer for 26 years
- Passion for cinema
Timeline
Account Manager
AMM Solutions Numérique
07.2023 - Current
Sales Development Representative, Account Manager
GOrendezvous,
09.2018 - 07.2023
League Supervisor
Isatis Sport Chambly
09.2017 - 09.2018
Baccalauréat - Administration des Affaires
Université Laval
Technique en Gestion de commerces | Cégep Saint-Jean -
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