Shadiah Nabbanja
Scarborough,ON
Summary
Proven Security Leader at TASHEEL- ESTEMARAT SERVICES DUBAI-SHARJAH, excelling in surveillance and emergency response. Enhanced team performance and safety measures, leading to a promotion. Skilled in CCTV monitoring and interpersonal communication, ensuring a secure environment. Achieved significant reduction in security breaches, demonstrating exceptional teamwork and vigilance.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Security Guard
TASHEEL- ESTEMARAT SERVICES DUBAI-SHARJAH
Sharjah
02.2020 - 04.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Checked and verified photo identification prior to granting facility access.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Improved response time to incidents by maintaining clear communication channels with team members.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
- Assisted in the development of comprehensive security plans for special events and occasions.
- Monitored CCTV systems to quickly identify and respond to potential security breaches, enhancing overall safety.
- Promoted to team leader for demonstrating exceptional leadership and security management skills.
- Enhanced security measures for VIP visits, coordinating closely with executive protection teams.
- Improved inventory control in retail environments, conducting regular checks to prevent loss.
- Developed emergency evacuation plans, ensuring staff readiness in case of incident.
- Enhanced team morale and cohesiveness with regular training sessions on security best practices.
- Initiated community watch program, strengthening ties between security personnel and local residents.
- Enhanced security perimeter integrity by conducting regular patrols of property.
- Led security briefings for new employees, ensuring high level of preparedness across team.
- Fostered safe shopping environment, quickly addressing customer concerns and incidents.
- Reduced false alarm responses, accurately assessing and responding to security alerts.
- Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Wrote detailed reports of all security breaches and investigations.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
Education
Bachelor Of Arts - social worker
Ndejje University
Mengo03.2019
Skills
communication skills
listening skills
interpersonal skills
teamwork skills
Languages
English
Professional Working
Certification
first aid certificate
naloxon certificate
Timeline
Security Guard
TASHEEL- ESTEMARAT SERVICES DUBAI-SHARJAH
02.2020 - 04.2023
Bachelor Of Arts - social worker
Ndejje University