Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Adriana Ricketts

Vaughan, ON,ON

Summary

Childcare:

Enthusiastic Childcare Worker with childhood education. Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness. Reliable Childcare professional talented at creating safe, stimulating environment for young children. Expertly leads individual and group activities to encourage learning and develop social interaction skills.


Customer Service:

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

9
9
years of professional experience

Work History

YMCA Apprenticeship

YMCA
Vaughan
09.2019 - 12.2022
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Organized and led activities designed to promote physical, mental and social development in children such as games, arts and crafts and storytelling.
  • Maintained appropriate communication with parents regarding child activities and incidents.
  • Helped managed team of over 50 employees, overseeing hiring, training, and professional growth of employees.

YMCA Apprenticeship

YMCA
Vaughan
01.2019 - 04.2022
  • Planned and guided age-appropriate tasks like reading, crafts and [Type].
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Set up playroom and childcare areas for safety and cleanliness.

Babysitter/Tutor Mentor

Private
Vaughan
04.2021 - 09.2021
  • Communicated positively with children and guardians.
  • Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
  • Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
  • Prepared healthy, age-appropriate snacks and meals

Customer Service Representative

Loblaws
Richmond Hill, ON
01.2020 - 04.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Responded to customer requests for products, services and company information.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

Canadas Wonderland Entertainment

Canadas Wonderland
Vaughan
10.2018 - 10.2019
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.

Education

BEd, Bachelor of Education, HBASc - Interdisciplinary Studies- Education (Primary, Jr)

Lakehead University
Orillia, ON
04.2024

Diploma - Early Childhood Education - 0-12 Yrs

Seneca College of Applied Arts And Technology
North York, ON
04.2021

Skills

  • Registered Early Childhood Educator (RECE)
  • First AID CPR Certification Level C
  • Customer Service
  • Training
  • Report writing
  • Scheduling and calendar management
  • Team management
  • Incorporates feedback quickly
  • Friendly, positive, Hardworking

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Babysitter/Tutor Mentor

Private
04.2021 - 09.2021

Customer Service Representative

Loblaws
01.2020 - 04.2021

YMCA Apprenticeship

YMCA
09.2019 - 12.2022

YMCA Apprenticeship

YMCA
01.2019 - 04.2022

Canadas Wonderland Entertainment

Canadas Wonderland
10.2018 - 10.2019

BEd, Bachelor of Education, HBASc - Interdisciplinary Studies- Education (Primary, Jr)

Lakehead University

Diploma - Early Childhood Education - 0-12 Yrs

Seneca College of Applied Arts And Technology

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Adriana Ricketts