Caichang Chen
Halifax,Nova Scotia
Summary
A Senior Product Manager with over 8 years of experience in the internet industry, including 5 years focused on overseas gaming platforms. Proven ability in building products from the ground up, with experience managing platforms with over a million daily active users. Skilled in identifying and solving product issues, with a deep understanding of operations and user needs. Proficient in balancing costs and benefits to maximize product value. Fluent in English and experienced in cross-departmental and cross-language coordination.
Overview
9
9
years of professional experience
Work History
Senior Product Manager
Meetsocial
Shanghai , China
10.2023 - 05.2024
- Enhance user experience by optimizing user flows, boosting engagement, analyzing usage scenarios, resolving issues, and driving platform innovations.
- Monitor competitor and customer demand changes, conduct market research, and plan product roadmaps, versions, and features.
- Analyze product architecture and workflows, define business requirements, scope, and priorities, deliver solutions, and manage the product lifecycle.
- Collaborate across departments, act as liaison, and provide training on product systems.
Senior Product Manager
Aviagames
Beijing, China
03.2022 - 05.2023
- Designed and implemented the product framework, focusing on core features such as login systems, payment withdrawal systems, and personalized user experiences.
- Participated in designing the overall business model and developing a gaming platform system, successfully launching the product in the North American market.
- Managed backend functions, including anti-cheat systems, operational tools, version management, customer service tools, and alert systems.
Senior Product Manager
PayTM (Alibaba Overseas Ecosystem)
Beijing, China
03.2018 - 03.2022
- Led cross-departmental collaboration with market, legal, localization, data, and technical teams to standardize product launch processes.
- Developed and implemented a product introduction strategy based on in-depth research into market trends, user preferences, and monetization capabilities in the Indian market.
- Successfully launched and managed a platform with over 68 million registered users and 8 million monthly active users.
Global Product Manager
Ourgame (PlayWPT)
Beijing, China
12.2015 - 03.2018
- Designed and managed account systems, game lobbies, gift systems, and game stores for web and mobile platforms.
- Led product optimization for the web version post-launch and enhanced the user experience for the mobile app.
- Conducted competitive analysis and market research to maintain a keen awareness of product and market trends.
Product Specialist
Aurora Interactive (Sky City)
Beijing, China
01.2015 - 10.2015
- Conducted user research and feedback collection through various channels to identify and prioritize optimization opportunities.
- Collaborated closely with art and engineering teams to manage game art resources and ensure quality control.
- Optimized user interface designs, including chat system layouts and functionalities.
Education
Master of Digital Innovation - Digital Business
Dalhousie
Halifax, NS12-2025
Bachelor of Arts - Game Design
Hubei University of Economics
Wuhan, China06-2014
Skills
- Requirements Definition
- Product Design
- User Experience Design
- Product issue resolution
- Statistical Analysis
- Agile Methodology
- Risk Management
- Product lifecycle expertise
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Senior Product Manager
Meetsocial
10.2023 - 05.2024
Senior Product Manager
Aviagames
03.2022 - 05.2023
Senior Product Manager
PayTM (Alibaba Overseas Ecosystem)
03.2018 - 03.2022
Global Product Manager
Ourgame (PlayWPT)
12.2015 - 03.2018
Product Specialist
Aurora Interactive (Sky City)
01.2015 - 10.2015
Master of Digital Innovation - Digital Business
Dalhousie
Bachelor of Arts - Game Design
Hubei University of Economics
Similar Profiles
Todd KentTodd Kent
General Manager at Steele Collision CentersGeneral Manager at Steele Collision Centers
Bhargava KandadaBhargava Kandada
Application Systems Analyst at Great Canadian EntertainmentApplication Systems Analyst at Great Canadian Entertainment
Marwa AkbarzadaMarwa Akbarzada
Cashier at Abdul SafiCashier at Abdul Safi
Robert AfariRobert Afari
Scrum Master /Lead Product Manager at VIDA Communities INCScrum Master /Lead Product Manager at VIDA Communities INC
Paweł MarszałekPaweł Marszałek
Senior Product Manager at Ocado TechnologySenior Product Manager at Ocado Technology