C. Bianca Blinkenberg
Pacoima
Summary
Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining the highest patient care standards. Exceptional bedside manner and positive overall attitude. Experienced team leader and trainer with a passion for learning and growing. Veteran Phlebotomist with proven track record of excellence working in various settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals.
Overview
9
9
years of professional experience
Work History
Emergency Department Phlebotomist
Providence Cedars Sinai Tarzana Medical Center
2023.03 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Provided support to patients and families during high-stress situations, promoting a positive healthcare experience.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Collaborated with interdisciplinary teams to ensure comprehensive and timely care for patients in the emergency department.
LABORATORY ASSISTANT
Sherman Oaks Hospital
2022.02 - Current
- Fulfill all responsibilities as a lab technician for a busy hospital laboratory including phlebotomy services and specimen processing procedures
- Assist the supervising CLS with reagent inventory on a regular basis and is familiar with loading and unloading EXL and XPAND analyzers, when needed
- Collect blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles with ease and confidence
- Maintain patient records with integrity
- Follows all infection control standards, sharps & biohazardous waste disposal procedures
- Maintain a full and ready to go phlebotomy cart that is ready and always stocked
- Responsible for training new clinical staff in phlebotomy procedures
- Familiar and Proficient in using MediTech to track, monitor and report on test results for patients.
SALES ASSOCIATE AND RETENTION AGENT
Upgrade Insurance Services
2017.01 - 2022.02
- Provided Administrative support for a busy insurance firm, with a large clientele
- Responsible for customer retention and resolving customer issues and concerns
- Online Document Management
- Responsible for file maintenance / quality control with a focus on exceeding sales goals
CUSTOMER SERVICE REPRESENTATIVE
State Farm
2016.08 - 2017.01
- Provided Administrative support for an industry-leading insurance office with a reputation for excellence and record setting sales
- Scheduled appointments and maintained the General Manager’s calendar and meetings
- Coordinated sales meetings, team building events and community networking opportunities
SHIFT LEAD
Tender Greens
2014.12 - 2016.08
- Managed shifts of up to 25 team members focusing on customer satisfaction, team member training, while maintaining productivity goals
- Responsible for maintaining food safety and tracking food spoilage
- Assisted the management team with scheduling and food ordering
Education
Certified Phlebotomy Technician -
Critical Care Training Center
North Hollywood, CA09.2021
Property And Casualty Broker-Agent -
Department of Insurance
Los Angeles, CA07.2016
High School Diploma -
CHSPE
Burbank, CA03.2015
Skills
- Administrative Professional
- Professional Self Starter
- Prioritizing Safety Protocols
- Team Player
- Specimen Collection
- Professional Phone Etiquette
- Highly Organized & Punctual
- Team Leading / Training
- Consistent / Follow Through
- Accountable / Reliable
- Quick Learner
- Patient Service
References
Siavash Bijan - Emergency Department Charge Nurse PCSTMC
(818) 419-9800
Georgia Marucut - Clinical Laborotory Manager PCSTMC
(661) 542-2662
Gerson Escobar - Phlebotomy Shift Lead PCSTMC
(661) 227-4571
Timeline
Emergency Department Phlebotomist
Providence Cedars Sinai Tarzana Medical Center
2023.03 - Current
LABORATORY ASSISTANT
Sherman Oaks Hospital
2022.02 - Current
SALES ASSOCIATE AND RETENTION AGENT
Upgrade Insurance Services
2017.01 - 2022.02
CUSTOMER SERVICE REPRESENTATIVE
State Farm
2016.08 - 2017.01
SHIFT LEAD
Tender Greens
2014.12 - 2016.08
Certified Phlebotomy Technician -
Critical Care Training Center
Property And Casualty Broker-Agent -
Department of Insurance
High School Diploma -
CHSPE
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