Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Jaspreet Kaur

Surrey,Canada

Summary

Motivated management professional with 4+ years of experience in leading, problem-solving, team building, hiring and termination, sales and marketing. Skilled in making independent decisions that positively impact company success. Highly organized and systematic with strong relationship-building and leadership abilities. Passionate about continuous learning and professional development. Currently exploring new opportunities where previous in-depth knowledge and experience in time management, customer service, sales, leadership, marketing can be used.

Overview

7
7
years of professional experience

Work History

Shift Supervisor

Burger King
Surrey, BC
04.2022 - Current
  • Supervised and led employees to enhance productivity while ensuring excellent customer service.
  • Ensured all safety and sanitation regulations were met throughout the shift.
  • Delegated tasks to team members according to their individual strengths and skill sets.
  • Performed various cash handling responsibilities which included counting money, balancing registers, and preparing bank deposits.
  • Facilitated business operations by completing opening and closing duties.
  • Resolved customer complaints and reported issues to senior management.
  • Maintained a clean and organized work environment according to company guidelines.
  • Monitored and maintained equipment to ensure operational efficiency.

Produce Manager

Deepu's Nofrills
Surrey, BC
01.2020 - 01.2022
  • Improved sales by aligning the products with the customers' most prevalent needs.
  • Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
  • Coordinated efficient restocking of grocery merchandise to meet customer needs and boost sales.
  • Maintained comprehensive compliance with workplace and food safety standards to protect staff and customers.
  • Planned attractive displays, replenishing purchase items to maintain eye-catching appearance.
  • Trained and coached new team members. Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Priced produce to achieve margin and sales goals while maintaining competitive pricing profile.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Conducted weekly inventories to track shrinkage losses due to expiration dates or mishandling by staff.
  • Built relationships with vendors through frequent communication regarding orders and shipments.
  • Reviewed daily sales reports identifying areas where sales are low so corrective action can be taken quickly.
  • Received produce deliveries and unloaded produce.
  • Participated in quarterly inventory counts and conducted inventories.
  • Monitored and maintained quality standards for all produce items, ensuring freshness and safety compliance.
  • Created promotional displays for seasonal or special occasions, increasing sales volume through marketing efforts.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
  • Established relationships with local farmers and suppliers to secure high-quality organic fruits and vegetables at reasonable prices.

Produce Clerk

Deepu's Nofrills
Surrey, BC
03.2018 - 01.2020
  • Organized fresh fruits and vegetables displays in the store while maintaining freshness through regular rotation.
  • Verified that all products met the required standard in terms of quality, ripeness, and overall condition prior to shelf placement.
  • Monitored and regulated temperature controls for produce storage areas, ensuring maximum shelf life for fresh products.
  • Provided training to new employees, sharing best practices and departmental procedures.
  • Adhered to health and safety regulations, maintaining a safe shopping environment.
  • Assisted in maintaining accurate inventory records by actively engaging in verifying stock levels.
  • Offered knowledgeable recommendations on produce selection to customers seeking assistance with product inquiries.
  • Supported colleagues by sharing responsibilities, enabling smooth workflow and enhancing productivity.
  • Applied product expertise to optimize resource management, minimizing waste through repurposing or discounted sale of near-expiry produce.
  • Supported other sections within the store whenever necessary.

Cashier

Dollarama
Surrey, BC
01.2018 - 04.2018
  • Handled cash and credit card transactions, ensuring accurate payments and providing excellent customer service.
  • Trained team members in cash register operation, stock procedures, and customer services.
  • Stocked merchandise on shelves as required.
  • Organized promotional displays and arranged merchandise on counters or tables to promote sales.
  • Assisted customers with product identification, inquiry resolution, and recommendations.
  • Completed daily tasks to maintain cleanliness and organization for optimal productivity.
  • Maintained cleanliness of checkout area by regularly cleaning countertops, registers, windowsills, and floors.
  • Adhered to loss prevention policies by monitoring suspicious activity, effectively preventing shoplifting.

Education

Associate of Arts - General Studies

Kwantlen Polytechnic University
Surrey, BC
04-2020

Skills

  • Team Leadership
  • Effective Time Management
  • Customer Service
  • Budget Management
  • Decision-Making
  • Sales Growth Strategy
  • Hiring and Termination
  • Merchandise Planning
  • Problem-solving abilities
  • Multi-Task Management

Accomplishments

District Champion 2020

For merchandising excellence and sales growth supporting locally grown fruits and vegetables.

References

References available upon request.

Timeline

Shift Supervisor

Burger King
04.2022 - Current

Produce Manager

Deepu's Nofrills
01.2020 - 01.2022

Produce Clerk

Deepu's Nofrills
03.2018 - 01.2020

Cashier

Dollarama
01.2018 - 04.2018

Associate of Arts - General Studies

Kwantlen Polytechnic University

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