Cayla Fry
Chepstow
Summary
As a self-employed Hairstylist, I excelled in creating a loyal client base through outstanding customer service and mastery in hair styling techniques. Leveraging advanced communication skills and relationship management, I ensured personalized services, leading to high satisfaction and a significant increase in repeat clientele. My ability to quickly learn and adapt to new trends set me apart. I’ve done my own books and taxes, keeping my yearly income and expenses inline.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Hairstylist
Self Employed
03.2013 - Current
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Educated customers on products to maximize benefits.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
- Counted and documented opening and closing cash amounts daily.
- Trimmed, cut, and shaped hair and hairpieces based on customer preference.
- Determined appropriate hair treatments based on conditions and textures.
- Mixed pigments and used proper techniques to achieve desired color.
Education
Hairstyling -
Voila Hair Institue
Kitchener, ON06.2008
Skills
- Quick learner
- Schedule management
- Relationship building and management
- Advanced communication skills
- Strong leader
Languages
English
Full Professional
French
Elementary
Certification
-Trainer 1 course for Walkerton Minor Hockey
-Respect in sports for coaches and parents
Timeline
Hairstylist
Self Employed
03.2013 - Current
Hairstyling -
Voila Hair Institue
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