Summary
Overview
Work History
Education
Skills
Languages
Certification
references
Timeline
Generic

CAVASHANA D. STORR

Toronto,Markham

Summary

Hardworking Data Processor known for fast typing skills and exceptional focus. Adept at completing projects with minimal supervision. Offering exceptional communication and interpersonal skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Data Processor

Commonwealth Bank
03.2020 - 12.2023
  • Improved data accuracy by implementing quality control measures and verifying entered information.
  • Enhanced operational efficiency through streamlining data entry processes and eliminating redundancies.
  • Reduced manual workload by automating repetitive tasks using custom scripts and macros.
  • Ensured timely completion of projects by prioritizing tasks and efficiently managing time.
  • Maintained high level of data security by adhering to company policies, protocols, and confidentiality requirements.
  • Adhered to strict deadlines for completing assigned tasks while maintaining a high degree of accuracy in all work performed.
  • Identified data errors and discrepancies and implemented swift corrections.
  • Compiled information and input into [Type] database.

Cashier

Western Union/ Aliv Telecommunication
11.2016 - 03.2020
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Upsold additional products and services to customers, increasing revenue.
  • Operated cash register to record transactions accurately and efficiently.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Used POS system to enter orders, process payments and issue receipts.

Cashier /Room Service Order Taker

One & Only Ocean Club
12.2014 - 11.2016
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Tallied cash drawer at beginning and end of each work shift.
  • Improved room service efficiency by maintaining accurate records of all orders, special requests, and billing information.
  • Streamlined order processing by effectively communicating with kitchen staff and ensuring timely delivery of meals.
  • Enhanced guest satisfaction by promptly and accurately taking room service orders over the phone.
  • Increased overall guest satisfaction ratings by consistently offering prompt assistance with special requests or dietary needs.
  • Answered detailed questions about menu items, contents and preparation methods to help guests make informed decisions.
  • Verified accuracy and quality of orders before delivery.
  • Maintained clean and safe work environment.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Processed customer payments to accurately record transactions.

Sales Associate/Customer Service Cashier

John Bull
03.2012 - 12.2014
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Utilized strong product knowledge to upsell items when appropriate, boosting overall sales revenue.
  • Utilized POS system to handle customer cash and credit card transactions.
  • Performed cash, card and check transactions to complete customer purchases.
  • Processed refunds and exchanges in accordance with company policy.

Paralegal Intern

Julika L Thompson & CO
01.2011 - 07.2011
  • Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
  • Assisted attorneys with case preparation, contributing to successful case outcomes.
  • Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
  • Conducted thorough investigations to gather relevant information for case development.
  • Improved client communication by maintaining regular updates on case progress and addressing inquiries promptly.
  • Contributed to the smooth running of trial preparations by coordinating schedules, arranging meetings, and ensuring the availability of necessary materials.
  • Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.

Sales Rep/Cashier

3M Technolgies
07.2008 - 06.2009
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Built relationships with customers to encourage repeat business.
  • Welcomed customers and helped determine their needs.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Tallied cash drawer at beginning and end of each work shift.
  • Addressed customer needs and made product recommendations to increase sales.
  • Used POS system to enter orders, process payments and issue receipts.

Paralegal Intern

International Corporate Chambers
09.2007 - 07.2008
  • Enhanced legal research efficiency by utilizing advanced search techniques and legal databases.
  • Assisted attorneys with case preparation, contributing to successful case outcomes.
  • Drafted and revised legal documents for accuracy, consistency, and compliance with applicable laws.
  • Answered client calls to respond to inquiries, using open-ended questioning skills to attain applicable information.
  • Amended and drafted living wills, health care proxies and powers of attorney.

Education

High School Diploma -

C.R. WALKER
Nassau, Bahmas
06.2007

Skills

  • Data Validation
  • Information Verification
  • Data Processing
  • Customer Service
  • Microsoft Excel
  • Data Entry
  • Microsoft Office
  • Filing and Data Archiving
  • Maintains Confidentiality
  • Workflow Management
  • Database Updating

Languages

English
Native or Bilingual
English
Native or Bilingual

Certification

  • Diploma in Business Administration (HR), Alison Online Courses August 2023
  • Diploma in Operations Management (Ops) Alison Online Courses August 2023

references

Wendy Colebrook Branch AMO Commonwealth Bank East Bay Street

Clayton King Branch Manager Commonwealth Bank Oakes Field Branch

Rachel Major Branch AMO Oakes Field Branch

Wayne Saunders Senior Ops Oakes Field Branch

Charirty Adderley Senior Ops East Bay Branch

Sonya Thompson Aliv/ Western Union Store Manager

Ken William Aliv/ Western Union Store Manager

Timeline

Data Processor

Commonwealth Bank
03.2020 - 12.2023

Cashier

Western Union/ Aliv Telecommunication
11.2016 - 03.2020

Cashier /Room Service Order Taker

One & Only Ocean Club
12.2014 - 11.2016

Sales Associate/Customer Service Cashier

John Bull
03.2012 - 12.2014

Paralegal Intern

Julika L Thompson & CO
01.2011 - 07.2011

Sales Rep/Cashier

3M Technolgies
07.2008 - 06.2009

Paralegal Intern

International Corporate Chambers
09.2007 - 07.2008

High School Diploma -

C.R. WALKER

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CAVASHANA D. STORR