Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cat Tuong Duong

Cat Tuong Duong

Toronto

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

2
2
years of professional experience

Work History

Server

Vietnamese Pho
03.2023 - 07.2025
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Maintained updated knowledge through continuing education and advanced training.
  • Accurately processed customer orders and handled daily cash, credit card, and POS transactions, ensuring error-free accounting and reconciliation at the end of each shift.
  • Communicated effectively with team members and management to resolve discrepancies and streamline operations.
  • Handled multi-tasking in a fast-paced environment, prioritizing accuracy and efficiency.


Education

Diploma - Business-Accounting

Durham College
Oshawa, ON
12-2024

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Fluent in English, Vietnamese
  • Flexible and Adaptable
  • Computer Skills
  • Bookkeeping software
  • MS office expert
  • Quickbooks

Languages

English
Native or Bilingual

Timeline

Server

Vietnamese Pho
03.2023 - 07.2025

Diploma - Business-Accounting

Durham College
Cat Tuong Duong