Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EHR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Surgery Scheduling Coordinator
Pediatric Ophthalmology Associates Of Hawaii
01.2021 - 05.2022
Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.
Resolved scheduling conflicts to maintain high-quality patient services.
Expertly managed planning, scheduling, and coordination of outpatient procedures.
Communicated surgery requirements to nursing teams for smooth operation delivery.
Updated daily operating room calendars with accurate appointment schedules.
Arranged pre-operative and post-operative appointments for surgical patients.
Assisted with medical coding and billing tasks.
Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
Verified insurance coverage and obtained pre-authorizations.
Coordinated with facilities to set up surgeries for 15-20 ophthalmology surgery
Answered phone calls and messages for 1-physician (ophthalmology) medical facility, scheduling appointments, and handling patient inquiries
Ophthalmic Medical Assistant
Pediatric Ophthalmology Associates Of Hawaii
01.2017 - 05.2022
Documented patient medical history and information utilizing EPIC with a commitment to accuracy.
Operated and maintained ophthalmic equipment in alignment with safety procedures.
Obtained optical pressures, checked visual acuities, and visual field testing.
Administered ophthalmic drops and ointments, focusing on patient comfort.
Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Performed medical records management, including filing, organizing, and scanning documents.
Sanitized, restocked, and organized exam rooms and medical equipment.
Certified Medical Assistant
Dr. Ken Nagamori - Pediatrics/Pediatric GI
09.2014 - 12.2016
Documented vital signs and health history for patients in clinic and hospital environments.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Called and faxed pharmacies to submit prescriptions and refills.
Collected and documented patient medical information such as blood pressure and weight.
Performed medical records management, including filing, organizing and scanning documents.
Obtained client medical history, medication information, symptoms, and allergies.
Performed or scheduled preventive maintenance on equipment to promote longevity of use, troubleshooting technical issues and coordinating repairs.
Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Education
Associate of Applied Science - Medical Assisting
Heald College - Honolulu
Honolulu, Hawaii
09.2014
Bachelor of Science - Hospitality Management
Mariano Marcos State University
Philillpines
08.2014
Skills
Facility Coordinating
Patient Interviews
Organization and Time Management
Online Systems
Insurance Authorizations
Office Workflow Support
Current Medical Assistant Certification
Advising Patents
Pre-Operative Review
Pre-Authorization Management
EHR Systems Expertise
Technical Library Maintenance
Languages
English
Full Professional
Certification
CCMA - Certified Clinical Medical Assistant
Timeline
Surgery Scheduling Coordinator
Pediatric Ophthalmology Associates Of Hawaii
01.2021 - 05.2022
Ophthalmic Medical Assistant
Pediatric Ophthalmology Associates Of Hawaii
01.2017 - 05.2022
Certified Medical Assistant
Dr. Ken Nagamori - Pediatrics/Pediatric GI
09.2014 - 12.2016
Associate of Applied Science - Medical Assisting
Heald College - Honolulu
Bachelor of Science - Hospitality Management
Mariano Marcos State University
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