Hi, I’m
Catie Nelson
Waterloo,Canada
Summary
Diligent professional with solid background in managing front desk operations and ensuring smooth daily workflow. Proven ability to handle high-volume environments and effectively address guest inquiries and concerns. Demonstrated excellent communication and organizational skills to enhance guest experiences and support team objectives.
Overview
9
years of professional experience
1
Certification
Work History
Anne Hathaway Daycare Centre
Teaching Assistant
09.2022 - Current
Job overview
- Manage classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Support classroom maintenance and upkeep, organizing books, and materials.
- Provide additional support for students with special needs, ensuring they received appropriate accommodations and resources.
- Collaborate with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Complete daily reports on attendance and disciplinary performance.
- Participate in professional development opportunities to stay current on educational best practices and enhance teaching skills.
- Actively participate in departmental meetings, collaborating with colleagues to identify areas for improvement within the school community.
- Coordinate with parents and teachers to discuss student progress, fostering collaborative approach to education.
Derbecker's Heritage House
Personal Support Worker
09.2020 - Current
Job overview
- Demonstrate a client centered approach to care and ability to work with families
- Knowledge of infection control, good body mechanics in the provision of care
- Work collaboratively with other staff and volunteers
- Ability to pitch in to get tasks done
- Ability to work in a fast-paced, highly detailed environment
- Work continuously with an interdisciplinary team, clients and families and the general public
- Physical ability and stamina to provide personal and clinical care to clients throughout an 8 hour shift
- Ability to carry using appropriate lifting techniques
- Ability to: grip, walk, sit, stand, reach, stoop, kneel, crouch, push or pull, climb stairs, regularly lift and or move up to 25lbs.; use fine hand movements
- Reporting changes in client status or safety concerns to the supervising RN/RPN
- Provide client centered care in tasks such as bathing, oral hygiene, dressing, toileting, transferring, repositioning, feeding, mobility, communication etc
- Promote quality of life
Toyota Boshoku
Door Team Member
03.2020 - 09.2020
Job overview
- Work in a fast pace environment both individually and with a team
- Complete tasks efficiently and in a specific time frame
- Be successful at a variety of different working stations
- Follow specific instructions and expectations
- Follow important safety rules and quality guidelines
- Place all parts in proper places on the line
- Build a variety of parts
- Place screws in specific areas
- Constantly reorganize work area and parts
- Double check each finished product
- Ensure all parts meet quality expectations
- Ensure each task is complete properly before starting another
- Take any quality issues straight to management before continuing tasks
- Ensure all equipment is in safe working condition, otherwise notify management
- Ensure work space is cleaned at the end of each shift
Crossroads Family Restaurant
Supervisor/ Server
11.2015 - 01.2020
Job overview
- Manage between 10-14 staff working in all areas of the kitchen ie
- Buffet, salad bar, short order, bakery, prep, carving, and dish pit
- Manage small to large groups and catering for banquets, weddings, events etc
- Screening, interviewing, hiring, and training staff
- Placing food orders with all major suppliers
- Ensure all food is stocked and fresh for entire buffet, menu items are going out on time, and maintain smooth operation of restaurant
- Provide Health and Safety as well as Food Safety information and actions as required
- Ensure all equipment and building maintenance is in proper working condition and being maintained; calling for repairs as needed
- Delivered friendly and efficient service to ensure a pleasant dining experience for all guests
- Maintained knowledge of current menu items, ingredients, and preparation methods
- Completed side work such as refilling condiments, sorting a variety of supplies, and cleaning serving equipment
Education
St Lawrence College Kingston, ON
No Degree from Early Childhood Education
12-2025
University Overview
- Honour Roll, [Semester 1-3, 2023-2024]
Conestoga College Kitchener, ON
No Degree from Personal Support Work
09-2021
University Overview
- Honour Roll, [2021]
- Graduation Dean's List, [Semester 4, 2021]
Elmira District Secondary School(EDSS)
Secondary School Diploma
06.2019
University Overview
Graduated with honors and received secondary school diploma
Skills
- Two years supervisory from screening to hiring to training
- Strong time management and prioritizing abilities
- Strong interpersonal and relationship skills at all levels within the company
- Enjoy and able to work individually or in a team environment
- Strong ability to multitask
- Clear verbal communication skills
- Strong attention to detail
- Self-motivated to take action and problem solve
- Strong leadership, teaching and professionalism skills
- Proven ability to work collaboratively with diverse groups and establish ongoing relationships
- Maintaining safe environments and promoting safety awareness
- Passionate, enthusiastic, and positive nature
References
- Lynn Curtis, 519-282-7909, lmcurtis731@gmail.com
- Corry Gunn, 519-781-9222, CGunn@stratford.ca
- Anton Heimple, 519-574-5557, antonheimpel@gmail.com
Volunteerinterests
- Field Hockey Assistant Coach, Park Manor Public School, 2016, Responsible for warming up players, Assist in making plays and swapping players on and off the field, Responsible for ensuring equipment is safe and in proper condition
- Volunteer, Precise Castings Inc, 2016-2018, Ensure offices and staff areas are clean, Responsible for locking up specific offices
- Volunteer, Kiwanis Club Elmira, 2017-Present, Take part in a variety of community events
Certification
- [Standard First Aid Certificate] [Canadian Red Cross] [2024, 04]
- [Workplace Hazardous Materials Information System (WHMIS) Aix Safety] [2024, 07]
- [Accessibility for Ontarians with Disabilities Act Certificate]
[Occupational Safety Group] [2024, 03]
- [Workers Health and Safety Awareness Certificate] [Government of Ontario] [2024, 02]
Timeline
Teaching Assistant
Anne Hathaway Daycare Centre
09.2022 - Current
Personal Support Worker
Derbecker's Heritage House
09.2020 - Current
Door Team Member
Toyota Boshoku
03.2020 - 09.2020
Supervisor/ Server
Crossroads Family Restaurant
11.2015 - 01.2020
Elmira District Secondary School(EDSS)
Secondary School Diploma
St Lawrence College
No Degree from Early Childhood Education
Conestoga College
No Degree from Personal Support Work
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