Catie Kostopoulos
Maple
Summary
Offering compassionate and insightful approach, eager to learn and grow in supportive environments. Bringing foundational understanding of human behavior and communication strategies, with focus on empathy and active listening. Ready to use and develop interpersonal and analytical skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
DANI
01.2023 - 01.2024
- Offer people with disabilities post-secondary help to live on their own
- Consult with people who would support and fund this charity
Counselor
The Country Day School
06.2023 - 08.2023
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Implemented behavioral modification strategies to help clients develop healthier coping mechanisms.
Customer Service Representative
Richard Millie Boutique
01.2018 - 01.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
Bachelor of Arts - Philosphy
Western University
London, ON06-2027
High School Diploma -
The Country Day
King City, ON06-2023
Skills
- Proficient in Excel and Google Docs/Slides/Sheets
- Collaboration
- Analytic Skills
- Problem-solving
- Leadership
Certification
- Canadian Red Cross Babysitting
- Canadian Red Cross First Aid And CPR
Timeline
Counselor
The Country Day School
06.2023 - 08.2023
Customer Service Representative
DANI
01.2023 - 01.2024
Customer Service Representative
Richard Millie Boutique
01.2018 - 01.2020
Bachelor of Arts - Philosphy
Western University
High School Diploma -
The Country Day
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