Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tatiana Cusi

Medicine Hat,AB

Summary

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Hardworking and passionate, works with integrity.

Overview

17
17
years of professional experience

Work History

Lead Hand

Big Marble Farms Inc.
01.2022 - Current
  • Communicated order status with Shipping and Receiving department.
  • Operated packing line and packing machines, maximizing daily production efficiency.
  • Enhanced production efficiency by streamlining processes and implementing best practices.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Collaborated with cross-functional teams for successful project completion, strengthening interdepartmental relationships.
  • Streamlined assembly line processes, increasing overall production capacity while minimizing errors.
  • Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
  • Assisted in developing production schedules for efficient resource management and timely deliveries of finished products.
  • Streamlined daily operations by delegating tasks based on individual strengths, maximizing team performance results.

Vegetable Packer

Big Marble Farms Inc.
02.2021 - 01.2022
  • Enhanced packing efficiency by implementing proper techniques and ensuring correct product placement.
  • Reduced errors in shipments by carefully inspecting packages for quality and accuracy.
  • Maintained a clean and organized work environment, promoting safety and productivity.
  • Improved team collaboration through effective communication and coordination with coworkers.
  • Ensured timely completion of orders through effective time management and multitasking skills.
  • Supported warehouse operations by efficiently moving materials to designated areas using pallet jacks or hand trucks.

General Virtual Assistant

Upwork.com
10.2017 - 02.2021
  • Streamlined communication by managing and organizing emails, ensuring timely responses and proper prioritization.
  • Maintained a well-organized calendar system to keep track of deadlines, events, and appointments for optimal time management.
  • Enhanced client satisfaction by providing exceptional customer service through prompt and professional email correspondence.

New Business Associate

Excite, Inc.
11.2015 - 10.2017
  • Assisted in marketing, research and in creating project briefs for clients.
  • Assisted in pre-event planning, implementation and post event needs.
  • Establishing and maintaining department records.
  • Requesting and tracking department funds, liquidation and projects / project schedules.
  • Researching and compiling reports.
  • Monitoring the department’s activities, projects and program components.
  • Assisted during events; pre, during and post event needs.
  • Coordinates with suppliers and logistics.

Events Associate

RP Events
07.2011 - 11.2015
  • Create and manage project plans for various marketing and event activities.
  • Coordinate events, meetings and trade shows.
  • Provide administrative support to each member of the marketing team as needed.
  • Assist in collating marketing materials as needed.
  • Collaborated with vendors to secure high-quality services and products for events, ensuring a memorable experience for attendees.
  • Assisted in the planning and execution of various types of events, from corporate conferences to social gatherings.
  • Coordinated venue setups and breakdowns, ensuring timely completion and adherence to safety standards.
  • Monitored event schedules and timelines, making adjustments as needed to maintain smooth operations throughout the event lifecycle.

Facilities and Administrative Assistant/Front Desk Receptionist

Yell Mediaworks Philippines Inc.
10.2010 - 06.2011
  • Performs general duties such as filing, sorting, photocopying and maintaining records.
  • Mans the lobby reception desk for inquiries and visitors, and coordinates with the corresponding departments.
  • Administers the office mailroom.
  • Handles the site’s office supplies process.
  • Responsible in pre-screening applicants and in charge of updating applicant’s information.
  • Conducts interviews, exams and orientation.
  • Coordinates and monitors logistics for visiting corporate guests.
  • Monitors and coordinates with travel agencies.
  • Coordinate and direct office services, such as records, personnel and housekeeping.
  • Updating and preparing emails and meeting materials, proposals.
  • Create and modify documents such as invoices, reports, memos, letters.
  • Attend committee meetings or other meetings as requested to record minutes.
  • Also responsible in setting up meetings and creating calendar invites.

Healthcare Associate for Anthem Blue Cross of California

APAC Customer Services Inc.
04.2007 - 09.2009
  • Responsible for answering calls and assisting clients with regards to their patient’s benefits and eligibility information for health insurance verification.
  • Assisted clients in understanding their patient’s claims.
  • Follows up on claims that are already due and pending for process.

Education

Bachelor of Arts - Communications

Colegio De San Lorenzo
Philippines
01.2012

Some College (No Degree) - Communications

Miriam College
Philippines

Skills

  • Management Support
  • Safety Protocols
  • Team Coordination
  • Team Member Training
  • Facility Maintenance
  • Staff Training
  • Organizational Skills
  • Effective Communication
  • Customer Service

Languages

English
Full Professional

Timeline

Lead Hand

Big Marble Farms Inc.
01.2022 - Current

Vegetable Packer

Big Marble Farms Inc.
02.2021 - 01.2022

General Virtual Assistant

Upwork.com
10.2017 - 02.2021

New Business Associate

Excite, Inc.
11.2015 - 10.2017

Events Associate

RP Events
07.2011 - 11.2015

Facilities and Administrative Assistant/Front Desk Receptionist

Yell Mediaworks Philippines Inc.
10.2010 - 06.2011

Healthcare Associate for Anthem Blue Cross of California

APAC Customer Services Inc.
04.2007 - 09.2009

Bachelor of Arts - Communications

Colegio De San Lorenzo

Some College (No Degree) - Communications

Miriam College
Tatiana Cusi