Catia Vitoria
The Northwest Company
Canada
29
years of professional experience
I'm ready to work long and hard to achieve success within your company. I am driven merchandising manager with 3 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Work History
General Merchandise Assistant Manager
5 Years 3 Months- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Reduced shrinkage rates by monitoring security measures and implementing loss prevention strategies.
- Analyzed sales data to identify trends, adjusting product placement and displays accordingly for maximum impact.
- Collaborated with store manager in strategizing sales promotions, resulting in increased revenue.
- Coordinated with vendors to ensure timely delivery of products, maintaining optimal stock levels.
- Assisted with inventory counts and stocking of merchandise.
Security Guard
8 Years 5 Months- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Gym Manager
11 Years- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Coordinated special events such as member appreciation days or charity fundraisers that increased community involvement while promoting brand awareness.
- Created and updated fitness programs focused on cardio, strength, fight training, and conditioning.
Warehouse Associate/ Office Assistant
12 Years- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Design Foundations
Law Enforcement Foundations
Skills
Store operations
Merchandising Strategies
Product display
Sales Promotion
Inventory Control
Customer Service
Team Leadership
Scheduling and Coordinating
Languages
English
Professional Working
Timeline
General Merchandise Assistant Manager
The Northwest Company
07.2021 - CurrentRead More
Security Guard
AFIMAC CANADA
01.2013 - 06.2021Read More
Gym Manager
Million Dollar Cutie Sports Trainer
01.2002 - 01.2013Read More
Warehouse Associate/ Office Assistant
St Andrews Poultry
01.1996 - 01.2008Read More
Conestoga College
Design Foundations
Read More
Everest College
Law Enforcement Foundations
Read More