Catia Vitoria
Canada
Summary
I'm ready to work long and hard to achieve success within your company. I am driven merchandising manager with 3 years of experience in maximizing product sales and overseeing merchandise trends. Effective in overseeing day-to-day sales and inventory stock levels to determine purchasing needs. Expert in merchandise planning based on prior sales and trends to provide well-rounded selection of products sought by customers.
Overview
29
29
years of professional experience
Work History
General Merchandise Assistant Manager
The Northwest Company
07.2021 - Current
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Reduced shrinkage rates by monitoring security measures and implementing loss prevention strategies.
- Analyzed sales data to identify trends, adjusting product placement and displays accordingly for maximum impact.
- Collaborated with store manager in strategizing sales promotions, resulting in increased revenue.
- Coordinated with vendors to ensure timely delivery of products, maintaining optimal stock levels.
- Assisted with inventory counts and stocking of merchandise.
Security Guard
AFIMAC CANADA
01.2013 - 06.2021
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Gym Manager
Million Dollar Cutie Sports Trainer
01.2002 - 01.2013
- Managed Personal Trainer schedule and stayed within budgeted non-session hours.
- Coordinated special events such as member appreciation days or charity fundraisers that increased community involvement while promoting brand awareness.
- Created and updated fitness programs focused on cardio, strength, fight training, and conditioning.
Warehouse Associate/ Office Assistant
St Andrews Poultry
01.1996 - 01.2008
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Performed inventory control, such as counting, and stocking merchandise.
- Assisted in reducing product damage by properly handling and storing materials.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Design Foundations -
Conestoga College
Law Enforcement Foundations -
Everest College
Skills
- Store operations
- Merchandising Strategies
- Product display
- Sales Promotion
- Inventory Control
- Customer Service
- Team Leadership
- Scheduling and Coordinating
Languages
English
Professional Working
Timeline
General Merchandise Assistant Manager
The Northwest Company
07.2021 - Current
Security Guard
AFIMAC CANADA
01.2013 - 06.2021
Gym Manager
Million Dollar Cutie Sports Trainer
01.2002 - 01.2013
Warehouse Associate/ Office Assistant
St Andrews Poultry
01.1996 - 01.2008
Design Foundations -
Conestoga College
Law Enforcement Foundations -
Everest College
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