Cathy Shu Chen
Mississauga,Canada
Summary
A dynamic and impact-driven AML & Compliance professional with 5 years of rich experience in the field of financial services , with outstanding abilities in AML analysis, risk assessment, account investigation, regulatory reporting, and strategic leadership. Distinguished for excellence in managing comprehensive AML programs across five diverse business lines , project coordination , team development , process automation , and audit and governance.
Overview
5
5
years of professional experience
4
4
Certifications
Work History
Compliance Officer, AML & Privacy
Questrade Inc
Toronto, Canada
02.2023 - Current
- Spearheaded enterprise-wide Tier 2 compliance approvals for high-complexity cases while managing AML programs across five diverse business lines, including Questrade brokerage, Zolo Realty, Zolo Mortgage, Community Trust, and ThinkinSure.
- Enhanced the compliance framework by conducting annual AML risk assessments and preparing detailed quarterly reports for the Board of Directors, while ensuring organized governance through monthly AML sub-committee leadership.
- Automated weekly reporting workflows using advanced technical tools, achieving a 50% reduction in time spent and significantly enhancing business efficiency.
- Acted as the CCO liaison for the Quest-Money project, successfully coordinating complex regulatory requirements between project managers and the executive office to drive critical milestones.
- Supported and facilitated external AML effectiveness reviews conducted by Deloitte, ensuring a successful review outcome through rigorous preparation and documentation.
- Strengthened organizational compliance posture by facilitating targeted Q&A sessions and training, ensuring frontline employees possessed a robust understanding of AML/ATF policies and investigative best practices.
- Promoted a culture of continuous learning by attending premier industry conferences and webinars, successfully disseminating actionable regulatory takeaways to the compliance team to ensure the firm remained ahead of evolving AML trends and typologies.
Compliance Analyst, AML & Privacy
Questrade Inc
Toronto, Canada
06.2021 - 02.2023
- Executed comprehensive AML/ATF reviews and risk assessments for diverse case types, including high-risk clients, unusual transactions, PEP, adverse media, fraud, production orders, and manipulative trading.
- Investigated complex regulatory alerts, such as Name Screening and PEP reports, in strict adherence to FINTRAC and OFAC policies.
- Directed high-volume weekly transaction monitoring and name screening reports, successfully identifying and mitigating potential regulatory breaches
- Authored and filed Suspicious Transaction Reports (STRs) to FINTRAC
- Led a Power BI project to visualize new money laundering typologies, directly improving detection capabilities.
Education
Honours Bachelor of Science - Statistics and Mathematics
University of Toronto
Toronto, ON05-2017
Skills
- Account investigation
- High-Risk Oversight
- Risk Mitigation
- Regulatory Reporting (STRs filing)
- Audit & Governance
- Process Automation/Business Intelligence
- Statistical Programming
- Project Coordination
- Strategic Leadership
- Team Development
Certification
Certified Anti-Money Laundering Specialist (CAMS - 2022)
Languages
English
Full Professional
Chinese (Mandarin)
Full Professional
French
Elementary
Software & Tools
- Actimize, Dow Jones, Cancheck, WorldCheck, Microsoft, SAS, PowerBi, Python
Timeline
Compliance Officer, AML & Privacy
Questrade Inc
02.2023 - Current
Compliance Analyst, AML & Privacy
Questrade Inc
06.2021 - 02.2023
Honours Bachelor of Science - Statistics and Mathematics
University of Toronto