Cathy Roberts
Barrie,ON
Summary
Dynamic leader with a proven track record at Sport Chek, adept in distribution order management and reducing errors by meticulous attention to detail. Excelled in geriatric rehabilitation, showcasing strong interpersonal communication and exceptional time management skills. Certified in CPR/AED, I consistently exceed goals through innovative problem-solving and a commitment to excellence.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Distribution Order Management Lead
Sport Chek
06.2017 - Current
- Reviewed orders for accuracy, errors and omissions to minimize incorrect shipments.
- Managed high volumes of orders, consistently meeting deadlines and maintaining accuracy throughout the process.
- Assisted in training new hires on company-specific policies, procedures, systems, and best practices related to order management functions.
- Reduced order errors with meticulous attention to detail, thorough review, and effective communication.
- Printed labels, packaged boxes, and loaded into outbound containers.
Cash Office Supervisor
Sobeys
10.2009 - 01.2017
- Made daily cash deposits to company bank.
- Trained and mentored new cash office employees, ensuring a smooth onboarding process and adherence to company policies.
- Operated photocopy machine, cash register, and other office equipment.
- Spearheaded initiatives aimed at reducing internal theft through heightened awareness among staff members regarding loss prevention techniques.
Rehabilitation Assistant
Greg Pears/ Victoria Village Manor & Coleman Care
02.1999 - 08.2007
- Assisted with administration of therapeutic interventions, contributing to improved patient wellbeing.
- Provided support to patients during physical therapy sessions, enabling increased mobility and functionality.
- Implemented creative strategies to motivate patients throughout their recovery journey, resulting in higher levels of engagement during therapy sessions.
- Handled administrative tasks such as documenting daily notes about individual treatments provided by therapists.
- Supported therapists in conducting group therapy sessions, fostering social interaction among patients as part of their recovery process.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
Rehabilitation Assistant
Algoma Physical Rehab
03.1998 - 11.1998
- Maintained a safe and clean therapy environment by adhering to infection control protocols and equipment maintenance standards.
- Assisted with administration of therapeutic interventions, contributing to improved patient wellbeing.
- Fostered a positive and supportive atmosphere, encouraging patients to ask questions and express concerns about their rehabilitation process.
- Performed treatment procedures to improve patient's functioning.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
Education
Rehabilitation Assistant Diploma -
Sault College of Applied Arts And Technology
Sault Ste. Marie, ON01.1998
OSSD
St. Mary's College
Sault Ste. Marie, ONSkills
- Strong interpersonal communication skills
- Safe transfer techniques
- Knowledge of electrotherapy modalities
- Geriatric rehabilitation
- Problem-Solving
- Attention to detail
- Certified in CPR/AED
- Strong organizational skills
- Ability to work within a team as well as individually
- Understanding of proper exercise techniques
- Ability to take initiative
- Exceptional time management skills
Languages
English
Native or Bilingual
Certification
- First Aid/CPR/Aed Level C
- Drivers License Class G
- Joint Health and Safety Certification
- Smart Serve Certification
- WHMIS
Timeline
Distribution Order Management Lead
Sport Chek
06.2017 - Current
Cash Office Supervisor
Sobeys
10.2009 - 01.2017
Rehabilitation Assistant
Greg Pears/ Victoria Village Manor & Coleman Care
02.1999 - 08.2007
Rehabilitation Assistant
Algoma Physical Rehab
03.1998 - 11.1998
Rehabilitation Assistant Diploma -
Sault College of Applied Arts And Technology
OSSD
St. Mary's College