Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Cathy Lavers

Lower Hainesville,NB

Summary

Dedicated Personal Support Worker with a proven track record at Peg Kileel, enhancing client wellness through compassionate care and effective fall prevention strategies. Skilled in mobility assistance and emotional support, I foster strong relationships and ensure safety and comfort, significantly reducing incident rates.

Overview

10
10
years of professional experience

Work History

Personal Support Worker

Peg Kileel
02.2024 - 04.2024
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Enhanced patient comfort by providing compassionate and attentive personal care.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Developed trust-based relationships with clients through active listening and empathetic communication skills.

Resident Attendant

York Care Centre
06.2017 - 06.2023
  • Enhanced resident well-being by providing compassionate care and assistance with daily living activities.
  • Implemented strategies for fall prevention in common areas and within individual rooms, reducing overall incident rates significantly.
  • Provided medication reminders to residents, ensuring proper adherence to prescribed treatment plans.
  • Promoted a positive community atmosphere by fostering strong relationships with residents and their families.
  • Assisted residents with mobility challenges, utilizing assistive devices as needed to promote independence and safety.
  • Monitored resident health status, reporting any changes or concerns to appropriate medical personnel in a timely manner.
  • Handled emergency situations calmly and professionally while adhering to established protocols.
  • Maintained a safe and comfortable environment for residents, conducting regular safety checks and addressing any concerns promptly.
  • Managed challenging behaviors among residents effectively, employing de-escalation techniques when necessary.

Lash & Nail Technician

Sears Beauty Salon
02.2016 - 04.2017
  • Established strong client relationships through exceptional customer service and communication skills.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Offered advice and recommended products to improve and maintain nails.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.

Lash Technician

Lashes By Cathy
04.2014 - 01.2016
  • Stayed current on latest and diverse types of last extensions and different application processes.
  • Kept workspace clean, organized and well-stocked for upcoming appointments.
  • Mentored and trained new lash technicians on techniques, salon policies, and customer service best practices to ensure a consistent standard of excellence across the team.
  • Educated clients on how to clean and maintain lash extensions.
  • Consulted with clients to understand desired look and discuss available lash options.
  • Used advanced tools and techniques to create beautiful, custom lash looks.
  • Taught clients how best to care for lash extensions and prevent problems.
  • Ensured optimal sanitation and safety by maintaining a clean work environment and adhering to strict hygiene standards.

Education

Certificate - Resident Attendant

York Care Center
Fredericton, NB
06.2017

Certificate - Nail Technician

Majestany Institute
Fredericton, NB
04.2016

Certificate - Lash Technician

Atlantic Hairstyling & Aesthetics Academy
Fredericton, NB
12.2014

Skills

  • Mobility assistance
  • Dementia care
  • Personal hygiene assistance
  • Emotional support
  • Patient care
  • Privacy and confidentiality
  • Social support
  • Housekeeping tasks
  • Compassionate care

Languages

English
Native or Bilingual

Timeline

Personal Support Worker

Peg Kileel
02.2024 - 04.2024

Resident Attendant

York Care Centre
06.2017 - 06.2023

Lash & Nail Technician

Sears Beauty Salon
02.2016 - 04.2017

Lash Technician

Lashes By Cathy
04.2014 - 01.2016

Certificate - Resident Attendant

York Care Center

Certificate - Nail Technician

Majestany Institute

Certificate - Lash Technician

Atlantic Hairstyling & Aesthetics Academy
Cathy Lavers