Dedicated professional with a versatile background in health care and administrative support. Known for strong file organization and customer service skills, ready to leverage expertise to enhance patient care and office operations.
Work History
Administrative Assistant
5 Years 1 Month
Winnipeg Regional Health Authority | 02.2010 - 03.2015
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Health Care Assistant
15 Years 7 Months
Winnipeg Regional Health Authority | 04.1994 - 11.2009
Assisted patients with daily living activities, ensuring comfort and dignity.
Implemented infection control measures to maintain a safe environment for patients.
Advocated for patient rights and needs within multidisciplinary teams.
Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
Lifted patients using appropriate equipment in accordance with moving and handling policy.
Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.
Education
Admin - Health Care Attendant
Red River College of Applied Arts, Science And Technology | Winnipeg | 04-1994
- Administration
Robertson College | Winnipeg | 2009 - 2010
Skills
Office administration
Document management
File organization
Filing
Computer skills
File management
Customer and client relations
Document management
Accomplishments
Improved property value by 150% by approving and seeing through renovations
Dealing with condo resident complaints, issues
Languages
English
Native or Bilingual
French
B1
Intermediate
Timeline
Administrative Assistant
Winnipeg Regional Health Authority
02.2010 - 03.2015Read More
Robertson College
from Administration
2009 - 2010Read More
Health Care Assistant
Winnipeg Regional Health Authority
04.1994 - 11.2009Read More
Red River College of Applied Arts, Science And Technology