Professional Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline

Cathy Erickson

Winnipeg Regional Health Authority
EDMONTON,AB
2
Languages
21
years of professional experience

Dedicated professional with a versatile background in health care and administrative support. Known for strong file organization and customer service skills, ready to leverage expertise to enhance patient care and office operations.

Work History

Administrative Assistant

5 Years 1 Month
Winnipeg Regional Health Authority | 02.2010 - 03.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.

Health Care Assistant

15 Years 7 Months
Winnipeg Regional Health Authority | 04.1994 - 11.2009
  • Assisted patients with daily living activities, ensuring comfort and dignity.
  • Implemented infection control measures to maintain a safe environment for patients.
  • Advocated for patient rights and needs within multidisciplinary teams.
  • Assisted with patient hygiene, physical comfort, eating, and drinking, and mobility while observing and reporting specific changes.
  • Lifted patients using appropriate equipment in accordance with moving and handling policy.
  • Reduced risk of infections by adhering to strict hygiene protocols during all aspects of care delivery.
  • Enhanced patient comfort by providing personal care services such as bathing, grooming, and toileting assistance.

Education

Admin - Health Care Attendant

Red River College of Applied Arts, Science And Technology | Winnipeg | 04-1994

- Administration

Robertson College | Winnipeg | 2009 - 2010

Skills

Office administration
Document management
File organization
Filing
Computer skills
File management
Customer and client relations
Document management

Accomplishments

  • Improved property value by 150% by approving and seeing through renovations
  • Dealing with condo resident complaints, issues

Languages

English
Native or Bilingual
French
B1
Intermediate

Timeline

Administrative Assistant

Winnipeg Regional Health Authority
02.2010 - 03.2015Read More

Robertson College

from Administration
2009 - 2010Read More

Health Care Assistant

Winnipeg Regional Health Authority
04.1994 - 11.2009Read More

Red River College of Applied Arts, Science And Technology

Admin from Health Care Attendant
Read More
Cathy Erickson