Summary
Overview
Work History
Skills
Timeline
Generic

Cathy Elson

Burnaby

Summary

Dynamic and adaptable professional with 10+ years of hands-on retail experience. Known for creating seamless customer journeys, optimizing front-end operations, and supporting high-performing teams, recognized for strong communication skills, a dependable work ethic, and the ability to lead under pressure.

Overview

19
19
years of professional experience

Work History

Sales Associate

IParty Dollar Store
09.2022 - 04.2024
  • Operated POS systems for purchases, returns, and exchanges
  • Assisted customers with locating products and resolving concerns
  • Maintained merchandise organization and store cleanliness
  • Supported the team during stock transitions and seasonal promotions

Sales Associate

Sears Canada
11.2013 - 01.2018
  • Guided shoppers through product selection and sale details
  • Promoted loyalty programs and seasonal offers
  • Trained new associates on POS and service standards
  • Managed cash, credit, and return procedures

Sales Associate

Loonie Plus – Brentwood Mall
09.2005 - 10.2013
  • Handled opening/closing responsibilities
  • Received, stocked, and priced inventory
  • Processed transactions and resolved basic customer issues

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • POS Systems (Cash/Credit/Returns)
  • Inventory Replenishment
  • Cross-Team Collaboration
  • Customer Engagement
  • Conflict Resolution
  • Sales Promotions & Loyalty Programs

Timeline

Sales Associate

IParty Dollar Store
09.2022 - 04.2024

Sales Associate

Sears Canada
11.2013 - 01.2018

Sales Associate

Loonie Plus – Brentwood Mall
09.2005 - 10.2013

Similar Profiles

CREATE PROFILE
Cathy Elson