Cathy Austin
Nepean,ON
Summary
Efficient professional in facility maintenance management, known for high productivity and ability to complete tasks swiftly and accurately. Possess specialized skills including staff supervision, inventory control, and regulatory compliance. Excel in communication, leadership, and problem-solving, ensuring smooth operation and team cohesion in fast-paced environments.
Overview
9
9
years of professional experience
1
1
year of post-secondary education
Work History
Owner/Operator
C’s Cleaning Company
Nepean, ON
01.2021 - Current
- Managed daily operations of cleaning services for residential and commercial clients.
- Supervised and trained cleaning staff on best practices and safety procedures.
- Developed and maintained strong client relationships to ensure satisfaction and retention.
Cleaner
CLV Group
Ottawa, Ontario
06.2020 - 10.2020
- Maintained cleanliness in residential and commercial properties for CLV Group.
- Operated cleaning equipment, including vacuums and floor scrubbers, effectively.
- Disinfected high-touch surfaces to ensure a hygienic environment for occupants.
Server
Bobbys Restaurant
Prescott, Ontario
03.2017 - 06.2019
- Provided exceptional customer service in fast-paced dining environment.
- Managed table assignments and coordinated food service with kitchen staff.
- Processed customer orders accurately and efficiently using POS system.
Education
Esthetician - Esthetics
Versailles Academy
Ottawa, ON 03.1998 - 09.1998
Skills
- Client relationship management
- Team building
- Employee training
- Quality control
Affiliations
- Published author of one novel working on my second
- Volunteer at children’s church group
- Live in caregiver with my elderly mother and regular par-time caregiver to my 3 grandchildren
References
References available upon request.
Timeline
Owner/Operator
C’s Cleaning Company
01.2021 - Current
Cleaner
CLV Group
06.2020 - 10.2020
Server
Bobbys Restaurant
03.2017 - 06.2019
Esthetician - Esthetics
Versailles Academy
03.1998 - 09.1998