Cathrine Hernandez
AB
Summary
Professional baking specialist with proven track record in creating high-quality baked goods. Known for maintaining strict standards and delivering exceptional results. Team-oriented and adaptable, ensuring smooth operations and meeting diverse customer needs. Skilled in dough preparation, oven operations, and creative recipe development.
Overview
19
19
years of professional experience
Work History
Baker
CV Investments Ltd. O/a Cinnzeo Cafe
01.2023 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained and supervised new employees on bakery operations and procedures.
- Created appealing displays to showcase products in bakery.
Baker Supervisor
Press’d Sandwiches Shop
04.2018 - 11.2021
- Produce 4 variety of breads.
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Trained and supervised new employees on bakery operations and procedures.
Store Cashier
Yoho Trading Post
10.2013 - 03.2015
- Performed daily dipping of fuel tanks with includes recording and submitting total liters to the supplier.
- Maintained accurate cash handling practices for smooth store operations and minimized discrepancies.
- Improved communication between front-end staff members by participating in regular team meetings.
- Collaborated with team members to maintain a clean and organized store environment, promoting a positive shopping experience.
- Demonstrated strong knowledge of store policies, promotions, and procedures to assist customers effectively.
- Aided in inventory management by restocking shelves and conducting routine audits of merchandise levels.
- Balanced cash drawer at the end of each shift, ensuring all funds were accounted for correctly.
- Resolved customer complaints professionally, ensuring their needs were met and fostering loyalty.
- Proactively assisted coworkers during busy periods to ensure efficient workflow throughout the store.
Production Machine Operator
Orient Semiconductor Electronics, Ltd.
08.2008 - 09.2013
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.
- Maintained quality of product by checking labels, packaging and other factors.
- Documented production activity in logs and job tickets.
- Improved product quality with thorough inspections and adjustments to machine settings as needed.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Helped with change-overs and set up to assist with job preparation and production functions.
- Reduced downtime by monitoring machine performance and addressing any concerns promptly.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
- Utilized computerized systems for data entry related to production tasks such as material consumption reporting or shift log updates.
- Collected batch samples of product for quality control.
- Followed instructions and directions on batch tickets for accurate results.
- Reviewed production schedules and streamlined processes.
Foreign Engineer Assistant
Winbond Electronics Corporation Taiwan
04.2006 - 02.2008
- Assisted Process Engineers in new product
- Performed engineering test and collect data
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Reduced project completion time with efficient resource allocation and effective communication strategies.
- Participated in formal internal design reviews of proposed products and components.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Provided input to team lead regarding areas for process and procedural improvement.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Conducted detailed research and analysis to identify potential improvements in engineering methods, resulting in more sustainable practices.
- Reduced downtime during system upgrades with thorough planning and implementation of new hardware across company networks.
- Facilitated knowledge sharing sessions on latest engineering trends, fostering culture of continuous learning among team members.
- Enhanced safety protocols during construction projects, ensuring compliance with national standards and reducing workplace accidents.
Education
Medical Office Administration – Diploma -
Bay River College
Calgary, Alberta10.2019
Bachelor of Arts in Psychology -
Bataan Polytechnic State College
Philippines03.2003
Skills
- Team Player
- Customer Service
- Food safety and sanitation
- Cleanliness standard
- Adaptive and creative
- Quality Control
- Product presentation
- Opening and closing duties
- Kitchen Equipment Operation
- Stock Rotation
- Allergen awareness
- Batter and Filling Preparation
- Reliable and Responsible
- Attention to Detail
- Organizational Skills
- Dough Preparation and Baking
- Multitasking Abilities
- Excellent Communication
- Product Wrapping and Packaging
Languages
English
Professional Working
Timeline
Baker
CV Investments Ltd. O/a Cinnzeo Cafe
01.2023 - Current
Baker Supervisor
Press’d Sandwiches Shop
04.2018 - 11.2021
Store Cashier
Yoho Trading Post
10.2013 - 03.2015
Production Machine Operator
Orient Semiconductor Electronics, Ltd.
08.2008 - 09.2013
Foreign Engineer Assistant
Winbond Electronics Corporation Taiwan
04.2006 - 02.2008
Medical Office Administration – Diploma -
Bay River College
Bachelor of Arts in Psychology -
Bataan Polytechnic State College
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