Cathlin Le
Garden Grove
Summary
Developed leadership and team management skills in fast-paced, customer-focused environment. Excel at coordinating tasks, streamlining processes, and fostering collaborative team atmosphere. Seeking to transition into new field where these skills can drive team success and operational excellence.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Leader
Pur Bowls
04.2024 - Current
- Supervised daily operations to ensure efficient workflow and excellent customer service.
- Trained and mentored new team members on product knowledge and operational standards.
- Managed inventory levels, minimizing waste through effective stock rotation practices.
- Provided excellent customer service.
Server
Shik Do Rak
01.2025 - 08.2025
- Delivered exceptional customer service to enhance guest satisfaction and retention.
- Collaborated with kitchen staff to ensure timely and accurate food delivery.
- Managed multiple tables efficiently, prioritizing tasks to optimize workflow during peak hours.
- Bussed tables and maintained the facilities' cleanliness.
Tutor
Kumon Learning Center
08.2023 - 05.2024
- Developed individualized learning plans to enhance student engagement and understanding of mathematical concepts.
- Provided feedback and support to students, fostering a positive learning environment.
- Collaborated with parents to discuss student performance and set academic goals.
Education
Bachelor of Arts - Communications
California State University, Fullerton
Fullerton, CA05-2028
Skills
- Customer service
- Time management
- Food handling
- POS system operation
- Adaptability
Certification
- RBS Certification
- Food Handler Certification
Languages
English
Native or Bilingual
Vietnamese
Native or Bilingual
Timeline
Server
Shik Do Rak
01.2025 - 08.2025
Shift Leader
Pur Bowls
04.2024 - Current
Tutor
Kumon Learning Center
08.2023 - 05.2024
Bachelor of Arts - Communications
California State University, Fullerton