Cathleen Cormier
Elora,ON
Summary
Dynamic professional with a proven track record at MiWay and Searle Pharmaceuticals, excelling in operations support and customer satisfaction. Skilled in leveraging communication software and adept at time management. Demonstrated ability to enhance team efficiency and streamline processes, significantly improving service delivery and operational effectiveness.
Overview
28
28
years of professional experience
Work History
Clerk
MiWay
Mississauga, Ontario
01.2024 - Current
- Maintained high standards of customer service for transit operators in procuring their uniforms.
- Executed data entry to maintain updated internal records of stock.
- Provided timely updates on order statuses to customers.
- Coordinated uniform fitting sessions for transit operators.
- Worked with security personnel to make MiWay access cards.
Transit Operator
MiWay
Mississauga, Ontario
02.2001 - Current
- Maintained safe driving practices while navigating assigned bus routes.
- Executed comprehensive checks on vehicles prior to trips.
- Provided passengers with details about fares, schedules, and stops.
- Communicated with dispatchers using two-way radios.
- Ensure passenger safety and welfare in emergencies, and direct passengers during evacuation procedures.
Project Coordinator
Searle Pharmaceuticals
Mississauga, Ontario
05.1997 - 02.2001
- Coordinated mailouts to licensed physicians, ensuring timely distribution of relevant information.
- Managed supply tracking and replenishment processes supporting multiple divisions on-site.
- Diagnosed and coordinated repair processes for office equipment.
- Coordinated fundraising events for charity organizations Celebrex and the Arthritis Society.
Education
Visual Arts
Conestoga College Institute of Technology And Advanced Learning
Kitchener, NoneHigh School Diploma -
George Vanier Secondary School
Toronto, ONSkills
- Proficient in various forms of communication software (eg, Outlook, Webex, SharePoint, Word, Excel, PowerPoint, Symmetry)
- Time management
- Multitasking
- Team player
- Customer satisfaction
- Operations support
- Records retrieval
Volunteer Work
- Established Riley's Walk charity for Sick Kids Hospital
- Community toy drives
- Feed the homeless
Timeline
Clerk
MiWay
01.2024 - Current
Transit Operator
MiWay
02.2001 - Current
Project Coordinator
Searle Pharmaceuticals
05.1997 - 02.2001
Visual Arts
Conestoga College Institute of Technology And Advanced Learning
High School Diploma -
George Vanier Secondary School
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