Catherine Mary Nalutaaya
Scarbrough,ON
Summary
Dedicated and result-driven customer service professional. Committed to providing high quality services. Capable of multi-tasking and providing service in diverse environments. Passionate and looking to secure a career opportunity.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Volunteer
Centre For Immigrants And Community Services
09.2023 - 02.2024
- Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
- Represented organization positively and professionally while providing community with much-needed services.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
Customer Service
Carrefour Supermarket
03.2021 - 03.2023
- Investigated and resolved customer inquiries and complaints quickly.
- Maintained clean and orderly checkout areas.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Processed payments and answered merchandise questions
- Provided polite and professional customer service.
- Used company troubleshooting resolution advice to finish technical problems and find appropriate solutions.
Education
High School Diploma -
TDSB
Ontario02.2024
Skills
- Strong communication skills
- Quick learning ability
- Multi-task and work in fast paced environment
- Outstanding problem solving active listening skills
- Dependable and respectable
- Computer Skills
Languages
English
Full Professional
Certification
- Remote Sales and Customer Care Certificate -2024
- Standard First Aid, CPR, AED Level C -2023
- Workers Health and Safety Awareness -2023
- Overdose, first aid and Naloxone certificate -2023
Timeline
Volunteer
Centre For Immigrants And Community Services
09.2023 - 02.2024
Customer Service
Carrefour Supermarket
03.2021 - 03.2023
High School Diploma -
TDSB
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