Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Catherine Wickett

Etobicoke,ON

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

1
1
Certification

Work History

Sales Associate

Hudson Bay
Etobicoke, ON
12.2010 - 01.2011
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Greeted customers and provided exceptional customer service.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Watched for and recognized security risks and thefts to prevent or handle situations.

Retail Sales Associate

Bentley
Etobicoke, ON
2003 - 2004
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Help with closing and making sure cash in cash register was balanced.

Pollclerk/ DRO

Election Canada
Etobicoke, ON
2010 - 2018
  • Provided voters with information about the voting process and answered questions from the public.
  • Verified voter identification documents to ensure eligibility to vote.
  • Prepared polling station for opening, including setting up booths and equipment.
  • Explained ballot instructions, assisted voters in completing ballots, and ensured secrecy of votes casted.
  • Counted ballots accurately and recorded results on official forms provided by election officials.
  • Monitored activities at the polls to prevent any illegal or improper practices.
  • Properly handled spoiled or damaged ballots and reported any irregularities encountered during voting process.
  • Ensured all election laws were followed throughout the voting period.
  • Conducted post-election duties such as closing down polling stations, packing materials, counting supplies.

Education

SSW - Social Service Work -Diploma

Sir. Sandford Fleming College
Peterborough, ON
06.2007

Skills

  • Professional Demeanor
  • [Type] Product Knowledge
  • Cash Handling Accuracy
  • Relationship Building

Certification

  • Certificate in Grade 8 Voice at the Royal conservatory of music.
  • Reiki level 1 and 2 certificate.
  • Food security and preparation certificate.

Timeline

Sales Associate

Hudson Bay
12.2010 - 01.2011

Retail Sales Associate

Bentley
2003 - 2004

Pollclerk/ DRO

Election Canada
2010 - 2018

SSW - Social Service Work -Diploma

Sir. Sandford Fleming College

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Catherine Wickett