CATHERINE WAMAITHA WANGARI

• Weighing and labeling items
• Packing the products according to company standards and meet quality control requirements.
• Prepare finished products for shipping
• Retrieving items as needed from inventory stock.
• Picking orders
• Scanning using RF scanner.
• Breaking down skids
• Sorting products

• Company Overview: 5-star hotel
• Routinely cleaned 12 checkout rooms during a typical shift maintaining an average time of under 25 minutes for each.
• Made beds with extra attention to the crispness and fold of the sheets.
• Scrubbed and sanitized bathrooms paying extra attention to corners and under seats.
• Took care of guest's additional needs in a reputable 5-star hotel.
• Worked with other housekeepers to divide roles and manage tight turnarounds for more than 100 rooms.
• 5-star hotel

Responsibilities:

• Operated cash register and handled daily cash transactions accurately.
• processed sales, returns, and exchanges efficiently and professionally.
• Balanced cash drawers the beginning and end of each shift.
• maintained cleanliness and organization at the checkout area.
• Assisted in restocking shelves and managing inventory levels.
• provided excellent costumer service and resolved issues promptly.
• Adhered to company policies and procedures regarding cash handling and security.
• ACHIEVEMENTS:
• Recognized by management for outstanding customer service on multiple occasions.
• Trained 5+ new employees on pos system and customer service protocols.
• Helped reduce checkout wait times by 20% through efficient transaction processing.
• maintained a clean audit record for 3 consecutive years.
• played a key role in increasing customer satisfaction scores by 15% during my tenure.

• Handling food production equipment.
• Maintaining supplies.
• Weighing and packaging of products.
• Performing other elemental activities related to food processing.
• Cleaning and sanitizing work areas and equipment's.
• Weighing and measuring ingredients.
• Maintain production line safety.
• Follow production specifications.