Catherine Tran
Edmonton,AB
Summary
Detail-oriented individual with exceptional communication and project management skills. Possesses strong problem-solving abilities, a willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Thorough team contributor with strong organizational capabilities, experienced in handling numerous projects while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Well-known for reliability and adaptability, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
14
14
years of professional experience
Work History
Account Team Representative (Estimator)
Durabuilt
01.2018 - Current
- Helping various departments on collection of research/information
- Tracking budgeted numbers required for clients for their future forecast of jobs
- Ordering needed window estimates can be done weekly
- Quoting customers on chargeable work/assets
- Collecting payment on quotes
- Creating files for receipts and documents on account
- Communicating information as needed, collecting information as needed
Sales Associate
Dynamite
01.2017 - 05.2018
- Increase customer service base by giving them an amazing touch point customer service experience through communication with the team
- Handled money as a cashier while making sure the customer is satisfied as they leave the store
- Informing customers of promotions around the store premises and following up on their needs
Assistant Manager
Second Cup
01.2015 - 01.2018
- Responsible for filing invoices and inputting sales reports
- Creates biweekly schedules and accommodates employees availabilities
- Multitask between various tasks provided during the day while handling both the Drive Through, and the Front Counter
- Manage inventory by establishing and adjusting ordering parameters forecasting usage and controlling waste
- Protected store assets and facilities by ensuring compliance with company policies and procedures
Bookkeeper/Waitress
Pho Rice Pot Restaurant
01.2011 - 01.2016
- Worked as an Independent player and a Team player
- Kept accounting files organized for financial records
- Provided excellent service from start to finish throughout the store premises
- Ran grocery errands on the side when needed the proper supplies
- Kept a patient and calm mind when the situation gets tough on store premises
Education
Business Administration/Accounting -
Northern Alberta Institute of Technology
AB07.2017
Bachelor of Arts -
University of Alberta
AB01.2015
Skills
- Patient
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Customer service
- Attention to detail
- Time management
- Multitasking
- Reliability
- Organizational skills
- Flexibility
- Active listening
- Verbal and written communication
- Decision-making
- Computer proficiency
- Data entry
Languages
English
Native or Bilingual
Timeline
Account Team Representative (Estimator)
Durabuilt
01.2018 - Current
Sales Associate
Dynamite
01.2017 - 05.2018
Assistant Manager
Second Cup
01.2015 - 01.2018
Bookkeeper/Waitress
Pho Rice Pot Restaurant
01.2011 - 01.2016
Business Administration/Accounting -
Northern Alberta Institute of Technology
Bachelor of Arts -
University of Alberta
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