Catherine Tessier-Barbeau
Lake Louise,Canada
Summary
Results-driven and detail-oriented Conference Services & Catering Manager with over 5 years of experience in the hospitality and food & beverage industry. Adept at coordinating and executing high-profile conferences, corporate events, banquets, and social gatherings with seamless precision.
Overview
8
8
years of professional experience
Work History
Conference Services & Catering Manager
Fairmont Chateau Lake Louise
03.2025 - Current
- Successfully manage a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handle catering scheduling, order food and plan events.
- Coordinate with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Meet with clients to outline desired goals and prepare quotes for overall catering costs.
- Develop comprehensive event proposals that clearly outline deliverables, timelines, budget requirements based on client input.
Adventure & Experiences Manager
Fairmont Banff Springs
08.2023 - 03.2025
- Responsible for planning, organizing, directing and implementing all Resort Activities programs for guests.
- Enhanced guest satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Managed and motivated a team of 20 colleagues to be productive and engaged at work
- Achieved departmental goals by developing and executing strategic plans and performance metrics
Food & Beverage Sales Coordinator
Fairmont Banff Springs
10.2021 - 08.2023
- Managed Private Dining and Tour Dining Sales of +$500k (YTD)
- Conducted client meetings, presentations, and negotiations to secure new business and ensure client satisfaction within the tour segment and individual bookings
- Prepared regular sales reports, revenue forecasts, and performance evaluations for management review
Customer Service Agent | Ice Cream Department
Agropur
01.2021 - 10.2021
- Managed ice cream orders for more than 250 key accounts such as Walmart and Sobeys across Canada
- Coordinated tasks related to orders entry and shipments using Oracle ERP
Business Development & Project Coordinator
Groupe Restos Dix30
06.2017 - 01.2021
- Developed growth plans by identifying key clients, key targets and priority service lines
- Optimized profitability by developing weekly themed gourmet meal boxes using multiple research, referral and sales strategies
- Prepared reports on project progress, financial performance and other metrics of success for four Restaurants and Catering Services
Education
Bachelor of Commerce (B.Comm) - Management & Marketing
Concordia University, John Molson School of Business
05.2019
Diploma of Collegial Studies (DEC) - Commerce Option in Social Science
Champlain College Saint-Lambert
05.2015
Skills
- Detail-oriented
- Contract negotiation
- Event planning
- Project management experience
- Teamwork and collaboration
Timeline
Conference Services & Catering Manager
Fairmont Chateau Lake Louise
03.2025 - Current
Adventure & Experiences Manager
Fairmont Banff Springs
08.2023 - 03.2025
Food & Beverage Sales Coordinator
Fairmont Banff Springs
10.2021 - 08.2023
Customer Service Agent | Ice Cream Department
Agropur
01.2021 - 10.2021
Business Development & Project Coordinator
Groupe Restos Dix30
06.2017 - 01.2021
Diploma of Collegial Studies (DEC) - Commerce Option in Social Science
Champlain College Saint-Lambert
Bachelor of Commerce (B.Comm) - Management & Marketing
Concordia University, John Molson School of Business
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