Driven and resourceful administrative professional 25 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
29
29
years of professional experience
Work History
EXECUTIVE ASSISTANT TO CMO/COO
INDEPENDENT ORDER OF FORESTERS
09.2017 - 02.2024
Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
Organized and coordinated conferences and monthly meetings.
Sr. EXECUTIVE ASSISTANT TO SENIOR PARTNER (COMPCLAIM 2008-2011)
MATTHEWS DINSDALE AND CLARK, L.L.P
05.2008 - 09.2017
Generate monthly analytical revenue reports incorporating staff docket entries, trust reports, and client contract details to facilitate forecasting and budgeting processes
File notice of appeal at the W.S.I.B/ W.S.I.A.T to ensure client's appeal rights are maintained
Manage and maintain the practice's tickler system to ensure timely follow-up on claims management with clients, W.S.I.B/W.S.I.A.T personnel, and appeal submission filing deadlines
Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
EXECUTIVE ASSISTANT TO PRESIDENT
LOBLAW COMPANIES LTD
09.2003 - 03.2006
Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Implemented time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
EXECUTIVE TRAVEL & EVENTS COORDINATOR TO EXECUTIVE TEAM
GEORGE WESTON LTD
05.1995 - 09.2003
Coordinate travel itineraries for executives, including flights, accommodations, ground transportation, and any other travel-related logistics
Ensure travel plans align with the executives' schedules, preferences, and budgetary constraints
Resolved conflicts swiftly among team members through effective mediation techniques, fostering an amicable working environment conducive to collaboration.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Education
Advertising and Marketing Management -
Seneca College
05.2008
Arts and Contemporary Studies -
Toronto Metropolitan University
05.1994
Skills
Office Management
Quality Control
Expense Reporting
Staff Management
Travel administration
Schedule & calendar planning
Interpersonal Skills
Effective Communication
Adaptability
Conference planning
Meticulous attention to detail
Executive Schedule Management
Boards
Toronto Spanish School, Board Chair, Toronto, 2004, 2010, Responsible for overseeing the planning, development and implementation of Government funds in the operation of the school, Effectively managed daily operations including marketing and client relations, Collaborated quarterly with Spanish state leaders on defining funding budgets, Successfully developed incentive plans and proposals for future programs, Coordinated and executed all media advertising production
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
EXECUTIVE ASSISTANT TO CMO/COO
INDEPENDENT ORDER OF FORESTERS
09.2017 - 02.2024
Sr. EXECUTIVE ASSISTANT TO SENIOR PARTNER (COMPCLAIM 2008-2011)
MATTHEWS DINSDALE AND CLARK, L.L.P
05.2008 - 09.2017
EXECUTIVE ASSISTANT TO PRESIDENT
LOBLAW COMPANIES LTD
09.2003 - 03.2006
EXECUTIVE TRAVEL & EVENTS COORDINATOR TO EXECUTIVE TEAM