Catherine Shaw
Novato
Summary
Dynamic sales associate with exceptional customer service skills, honed at Dollar Tree, where I built lasting customer relationships and ensured accurate cash handling. Proven ability to collaborate effectively in teams and manage time efficiently, contributing to a positive shopping experience and promoting merchandise effectively.
Overview
8
8
years of professional experience
Work History
Sales Associate
Dollar Tree
03.2016 - 10.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Housekeeper
Alta Mira
01.2010 - 09.2011
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
- Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
- Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
- Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
- Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
Cashier
The Real Food Company
02.2009 - 11.2010
- Greeted customers entering store and responded promptly to customer needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Arts - English Composition
College of Marin
Kent FieldSkills
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Exceptional customer service
- Cash handling
- Cash register operation
Timeline
Sales Associate
Dollar Tree
03.2016 - 10.2016
Housekeeper
Alta Mira
01.2010 - 09.2011
Cashier
The Real Food Company
02.2009 - 11.2010
Associate of Arts - English Composition
College of Marin
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