Summary
Overview
Work History
Education
Skills
Timeline
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Catherine Shaw

Novato

Summary

Dynamic sales associate with exceptional customer service skills, honed at Dollar Tree, where I built lasting customer relationships and ensured accurate cash handling. Proven ability to collaborate effectively in teams and manage time efficiently, contributing to a positive shopping experience and promoting merchandise effectively.

Overview

8
8
years of professional experience

Work History

Sales Associate

Dollar Tree
03.2016 - 10.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Housekeeper

Alta Mira
01.2010 - 09.2011
  • Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
  • Cleaned bedrooms, bathrooms and living spaces to comply with sanitation and hygiene standards.
  • Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
  • Inspected guest rooms, lobbies, and common areas to verify cleanliness and tidiness.
  • Replenished toilet paper, soaps and shampoos in hotel guest rooms to provide adequate toiletries for guests.
  • Demonstrated positive and professional attitude with guests, coworkers and management to contribute to positive work environment and maintain reputation of hotel.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.

Cashier

The Real Food Company
02.2009 - 11.2010
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Associate of Arts - English Composition

College of Marin
Kent Field

Skills

  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Excellent people skills
  • Exceptional customer service
  • Cash handling
  • Cash register operation

Timeline

Sales Associate

Dollar Tree
03.2016 - 10.2016

Housekeeper

Alta Mira
01.2010 - 09.2011

Cashier

The Real Food Company
02.2009 - 11.2010

Associate of Arts - English Composition

College of Marin

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Catherine Shaw