Catherine Sanderson
Gravenhurst,ON
Summary
Versatile and dependable, with a proven track record at Hammonds Transportation for enhancing student safety and fostering positive environments. Excels in effective communication and safe driving practices, significantly improving operational efficiency. Demonstrated ability to adapt and excel in diverse roles, from PC Express Clerk to Deli/LCBO Clerk, showcasing strong multitasking skills and a commitment to customer satisfaction.
Highly efficient PC Express clerk well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
School Bus Driver
Hammonds Transportation
02.2024 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
PC Express Clerk
Stevens Independent Grocer
11.2020 - Current
- Assisted customers with inquiries, improving shopping experience.
- Managed inventory systems to ensure accurate stock levels.
- Organized store displays for effective product promotion.
- Processed transactions, maintaining efficient checkout flow.
- Maintained clean and organized work area for optimal store presentation.
- Handled customer complaints to resolve issues effectively.
- Supported promotional activities, increasing foot traffic.
- Assisted in training new staff for seamless integration.
- Processed returns and exchanges to maintain customer satisfaction.
- Provided product knowledge to assist in customer decision-making.
- Enhanced team productivity through effective communication.
- Utilized point-of-sale system for efficient transaction processing.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
Deli Clerk / LCBO Clerk
Foodland Grocery Store
09.2010 - 06.2014
- Assisted customers with deli selections to enhance shopping experience.
- Prepared deli meats and cheeses for customer orders, ensuring quality and freshness.
- Improved store efficiency by organizing deli display cases effectively.
- Maintained cleanliness of deli area, ensuring health and safety standards were met.
- Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.
- Assisted customers with alcohol sales in accordance with LCBO guidelines.
- Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.
Education
Bachelor of Arts - English And Philosophy
University of Keele
Keele Staffordshire UKSkills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe driving practices
- Customer interaction
- Product knowledge
- Inventory management
- Point of sale
- Team collaboration
- Cash handling
- Stock replenishment
- Shelf organization
- Customer inquiries
Languages
English
Full Professional
French
Elementary
Certification
- First Aid Certification
- WHMIS
- Safe Serve
- LCBO certified (Will need an upgrade)
Timeline
School Bus Driver
Hammonds Transportation
02.2024 - Current
PC Express Clerk
Stevens Independent Grocer
11.2020 - Current
Deli Clerk / LCBO Clerk
Foodland Grocery Store
09.2010 - 06.2014
Bachelor of Arts - English And Philosophy
University of Keele
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