Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Catherine Sampson

Markham

Summary

A seasoned Walmart professional, I excel in inventory management and fostering team cooperation. My proactive approach has significantly reduced shrinkage rates, while my expertise in warehousing operations and effective communication has streamlined processes.0000 Achievements include implementing loss prevention strategies and enhancing customer satisfaction through meticulous attention to detail.

Overview

15
15
years of professional experience
1
1
Certification

Work History

DSD Receiver

Walmart
04.2022 - Current
  • Optimized storage space utilization by regularly reorganizing items according to size, weight, and frequency of use.
  • Implemented loss prevention strategies, reducing instances of damaged or misplaced goods.
  • Maintained strong vendor relationships through professional communication and timely resolution of issues.
  • Enhanced inventory accuracy by diligently monitoring incoming shipments and verifying product details.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Participated in ongoing training opportunities to stay current on industry best practices related to receiving processes and procedures.
  • Followed food safety and workplace safety guidelines for job functions.
  • Ensured proper storage of goods, maintaining a clean and well-organized warehouse environment.

Sales Floor Cap 1

Walmart
01.2021 - 01.2022
  • Oversaw employee training programs, ensuring staff remained up-to-date on job responsibilities and best practices.
  • Monitored inventory levels and processed and replenished merchandise.
  • Implemented loss prevention strategies, reducing shrinkage rates significantly within the department.
  • Provided clear communication to management regarding product levels and other needs.
  • Supported other departments during peak periods or staffing shortages by reallocating resources as needed.
  • Directed replenishment of merchandise and supplies, maintained stockroom and engaged in receiving functions.
  • Actively participated in storewide meetings to discuss initiatives aimed at improving overall store performance.
  • Led by example, demonstrating strong work ethic while maintaining high standards for quality control throughout daily operations.

Bakery/dairy Manager

Walmart
01.2017 - 01.2021
  • Checked department signage and confirmed proper pricing, making sure sale items accurate.
  • Enhanced dairy department efficiency by implementing effective inventory management systems.
  • Fostered a positive shopping experience for customers through prompt and courteous service, addressing any concerns or complaints swiftly.
  • Restocked cases with new merchandise and removed expired items for proper disposal.
  • Delegated tasks and gave direction to team of 5 employees within dairy department.
  • Answered questions from customers and discussed new products placed in dairy cases.
  • Maintained an organized and visually appealing dairy section, attracting customers and promoting sales growth.
  • Trained new employees on proper handling techniques for dairy products, emphasizing food safety procedures.
  • Ensured safety compliance within the dairy department, leading regular safety audits and addressing potential hazards promptly.
  • Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.

Bedding Dept Manager

Walmart
05.2015 - 04.2017
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Streamlined inventory management processes, resulting in more efficient replenishment system and reduced stock shortages.
  • Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.

Renovation Team

Walmart
01.2013 - 01.2015
  • Communicate with team leaders for daily projects
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Implemented cross-training initiatives for employees, increasing overall departmental knowledge and versatility.
  • Championed customer-first approach, significantly enhancing customer experience and loyalty.
  • Enhanced overall project efficiency through expert usage of power tools, hand tools, and various construction equipment.
  • Implemented quality control measures during renovation projects, ensuring all work met or exceeded industry standards.

Garden Center Associate

Walmart
03.2013 - 08.2013
  • Provided excellent customer service by addressing inquiries, concerns, and offering appropriate solutions.
  • Increased repeat business through friendly interactions that fostered trust in our expertise.
  • Optimized product presentation by regularly updating display arrangements based on seasonality or trends.
  • Ensured store operations ran smoothly by keeping work areas clean, safe and organized.
  • Ensured accurate pricing information on all items throughout the store using price-checking tools when needed.
  • Enhanced customer satisfaction by providing knowledgeable assistance in plant selection and care.
  • Assisted customers with loading purchases,
  • ensuring a seamless shopping experience.
  • Maintained plant health and attractiveness with proper sunlight, water, and nutrition.
  • Recommended complementary purchases to customers, increasing revenue.
  • Wrapped, boxed and weighed bakery department products.

Cashier

Walmart
11.2009 - 04.2011
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.

Education

Grade 12 Diploma

Thornhill Secondary School
Thornhill, ON
06.1986

Skills

  • Warehouse safety
  • Loading and unloading
  • Order picking
  • Pallet jack operation
  • Stock rotation
  • Barcode scanning
  • Receiving procedures
  • Teamwork and cooperation
  • Time management
  • Attention to detail
  • Package handling
  • Warehousing operations
  • Shipping and receiving
  • Effective communication
  • Certified forklift driver
  • Safety procedures
  • Inventory management
  • Records management
  • Invoice reconciliation

Languages

English
Full Professional

Certification

Counterbalance forklift/Reach forklift

Walkie/Rider walkie

Timeline

DSD Receiver

Walmart
04.2022 - Current

Sales Floor Cap 1

Walmart
01.2021 - 01.2022

Bakery/dairy Manager

Walmart
01.2017 - 01.2021

Bedding Dept Manager

Walmart
05.2015 - 04.2017

Garden Center Associate

Walmart
03.2013 - 08.2013

Renovation Team

Walmart
01.2013 - 01.2015

Cashier

Walmart
11.2009 - 04.2011

Grade 12 Diploma

Thornhill Secondary School

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Catherine Sampson