Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Catherine Roberts

Triton, Nl,NL

Summary

Adept at kitchen management and meal preparation, I elevated BISTRO ON ROUTE 80's culinary standards by introducing innovative menu items and mentoring staff, enhancing teamwork and productivity. My expertise in inventory replenishment and customer service significantly boosted customer satisfaction, showcasing my ability to thrive under pressure and drive results.

Overview

23
23
years of professional experience

Work History

Cook Shift Leader

BISTRO ON ROUTE 80
05.2023 - 06.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.
  • Inspected freezer and refrigerator daily to check and maintain proper temperatures.
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Trained and mentored new cooks, resulting in increased productivity and improved teamwork within the kitchen staff.
  • Handled high-pressure situations calmly and professionally, maintaining focus on completing tasks efficiently without compromising quality.
  • Assisted in menu planning and development, incorporating guest feedback and industry trends to keep offerings fresh and appealing.
  • Implemented innovative menu items based on current culinary trends, leading to posi.
  • Collaborated with staff members to create meals for large banquets.
  • Assisted management with scheduling, ensuring proper coverage during busy shifts and reducing labor costs.
  • Participated in weekly management meetings to discuss menu changes, staffing needs, and other operational concerns.
  • Oversaw scheduling, inventory management, and supply ordering to maintain fully stocked kitchen.
  • Managed opening and closing shift kitchen tasks.
  • Prepared and served various food items in fast-paced [Type] environment.
  • Planned menus for different events, seasons and customer requests.

Fast Food Worker

ROBINS SPRINGDALE
06.2021 - 03.2022
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Processed orders on POS system and accepted cash and charge payments.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
  • Managed cash register transactions, balancing the till at the end of each shift with consistent accuracy.

Store Owner

TEDDY BEAR VILLAGE
06.2014 - 10.2020
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Prepared bank deposits and handled business sales, returns, and transaction reports.
  • Managed day-to-day business operations.
  • Interacted well with customers to build connections and nurture relationships.

Accounts Receivable Clerk

DRL Coachlines 709-263-2171
09.2001 - 02.2013
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Used accounting software to reconcile accounts, track income, and generate invoices.
  • Made outbound calls to vendors and customers to discuss and resolve account needs.

Education

BACHLOR OF THEOLOGY -

EASTERN PENTECOSTAL BIBLE COLLEGE
Peterborough, ON
04.1996

Skills

  • Cooking techniques
  • Food Storage
  • Meal Preparation
  • Recipe creation
  • Kitchen Management
  • Food pairing
  • Menu Planning
  • Food presentation
  • Inventory Replenishment
  • Works Well Under Pressure
  • Customer Service
  • Food Handlers Card

Languages

English
Full Professional

Timeline

Cook Shift Leader

BISTRO ON ROUTE 80
05.2023 - 06.2024

Fast Food Worker

ROBINS SPRINGDALE
06.2021 - 03.2022

Store Owner

TEDDY BEAR VILLAGE
06.2014 - 10.2020

Accounts Receivable Clerk

DRL Coachlines 709-263-2171
09.2001 - 02.2013

BACHLOR OF THEOLOGY -

EASTERN PENTECOSTAL BIBLE COLLEGE

Similar Profiles

CREATE PROFILE
Catherine Roberts