Catherine Pilgrim
Guelph
Summary
Personable and organized professional with natural ability to create welcoming environment for clients and staff. Well-versed in office management and patient scheduling. Committed to improving operational efficiency and enhancing patient experiences.
Overview
6
6
years of professional experience
Work History
Chiropractic Administrative Assistant
Norfolk Chiropractic Wellness Centre
08.2022 - Current
- Managed inventory levels for clinic supplies, ensuring proper stock levels were maintained at all times for optimal clinic functioning.
- Streamlined office operations for increased efficiency, handling daily administrative tasks such as filing, data entry, and answering calls.
- Supported chiropractic practitioners with accurate record-keeping of patient information and treatment plans.
- Handled financial transactions for patients, including processing payments and creating easy-to-understand invoices.
- Assisted new employees in learning office procedures and protocols, fostering teamwork within the practice staff.
Team Member
Toyota Motor Manufacturing
05.2019 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Contributed to team success by completing jobs quickly and accurately.
Education
Massage Therapy Advanced Diploma
Mohawk College
Hamilton, ON04-2025
High School Diploma -
Guelph Collegiate Vocational Institute
Guelph, ON06-2019
Skills
- Clear communication
- Patient confidentiality
- Office administration
- Professional ethics
Languages
English
Qualifications
- Over 300 hours of practical, hands on experience formulating and executing massage based treatment plans
- 3+ years of patient focused customer service
- Certified in First Aid and level-C CPR
- up-to-date COVID-19 vaccinations
- committed to ongoing learning and development in a professional space
Clinical Placement
- Completed over 300 hours of clinical placement while representing Mohawk College
- Performed 30 minute and 60 minute massages in a variety of settings. Including but not limited to: St. Elizabeth Village Mohawk Student Clinic, The Participation House, Bob-Kemps Hospice, as well as working one on one with the colleges athletes
- Maintained proper records of any and all treatment plans
- Performed general Swedish massage along with orthopedic assessments, hydrotherapy, and techniques to treat specific soft tissue and joints in order to optimize the patients outcome and experience
Timeline
Chiropractic Administrative Assistant
Norfolk Chiropractic Wellness Centre
08.2022 - Current
Team Member
Toyota Motor Manufacturing
05.2019 - Current
Massage Therapy Advanced Diploma
Mohawk College
High School Diploma -
Guelph Collegiate Vocational Institute
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