Catherine Petrescue

Dynamic and results-oriented professional with extensive experience in the hospitality sector, notably at MOLON LAVE TAVERNA. Excelled in mixology and safe service compliance, enhancing customer satisfaction and adhering to health codes. Proven track record in improving service delivery, managing high-volume events, and cultivating customer relationships. Demonstrates strong basic accounting skills and a commitment to excellence.

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Capable Bartending and serving passionate about serving customers well while exceeding customer expectations and maintaining poise and sense of humor in demanding environments. Strong history of exceptional service in Bartending and serving

• Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
• Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
• Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
• Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.

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