Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
BusinessAnalyst

Catherine Newell

Vancouver,BC

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Able to pivot and problem solve effectively in a professional manner.

Overview

22
22
years of professional experience

Work History

General Manager

The Cove Neighborhood Pub
Vancouver, BC
09.2001 - 05.2023
  • Established and maintained effective communication with staff members to ensure efficient operations.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Ensured compliance with local health department regulations regarding food safety standards.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Assisted in the recruitment process by interviewing potential candidates for open positions.
  • Trained employees on duties, policies and procedures.
  • Created schedules and monitored payroll to remain within budget.
  • Managed inventory levels and conducted corrective action planning to minimize long-term costs.
  • Delivered exceptional client experiences through hands-on leadership of associates and managers.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Accounts Receivable Clerk

Royal Vancouver Yacht Club
Vancouver, BC
12.2001 - 03.2005
  • Maintained accurate records of accounts receivable and payable transactions.
  • Assisted in month-end closing activities such as preparing journal entries, reconciling accounts, and creating financial reports.
  • Processed invoices, credit memos, and other documents related to accounts receivable.
  • Reconciled daily cash receipts with bank deposits.
  • Developed processes and procedures that improved the efficiency of the accounts receivable department operations.
  • Produced Monthly Magazine "The Seabreeze"

Education

Legal Secretary

Pitman School of Business
Vancouver, BC
06-2000

High School Diploma -

Lord Byng Secondary
Vancouver, BC
06-1981

Skills

  • Advertising and Marketing
  • Customer Retention
  • Customer Relationship Management
  • Staff Supervision
  • Purchasing
  • Training and Development
  • Administrative Skills
  • Performance Evaluations
  • Verbal and Written Communication
  • Employee Scheduling
  • Troubleshooting Expertise
  • Proficient in Optimum Control Inventory Program, Squirrel Pos Systems, Canva Design Program, Microsoft Word/Excel, Wordpress Web Design

Affiliations

  • Fundraising - Co-produced Shooting Stars Foundation "Gambado Auction & Dinner (300 Attendees). Procured auction items, scheduled & trained volunteers, produced & designed auction catalogue, set-up and take-down of Auction space. Front of House Volunteer Coordinator for other Shooting Stars events. Helped raise over $1,000,000 over a ten year period.
  • Slow-Pitch Softball Organizer (10 teams) Ran all aspects of FBL slow-pitch softball league including permit applications, F&B sales, team scheduling and fundraising drives for charity. (Make a Wish Foundation).
  • Golf, Gardening, Hiking

Timeline

Accounts Receivable Clerk

Royal Vancouver Yacht Club
12.2001 - 03.2005

General Manager

The Cove Neighborhood Pub
09.2001 - 05.2023

Legal Secretary

Pitman School of Business

High School Diploma -

Lord Byng Secondary

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Catherine Newell