Summary
Overview
Work History
Education
Timeline
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Catherine Mwitta

Toronto,ON

Summary

  • Five years of experience as an editor and reporter.
  • Experienced in print and digital layouts.
  • Efficient when using Microsoft Office, Adobe and Google Drive.
  • Language proficiency in English and French.
  • Ability to manage multiple tasks in a timely manner.
  • Works well independently and in collaborative settings.
  • Adept at event planning and coordinating book/magazine launches.

Overview

5
5
years of professional experience

Work History

Customer Care Associate

Carewell Family
03.2024 - Current
  • Handled 30 customer inquiries, accounts and payments per day
  • Managed customer emails and calls with questions regarding company insurance, payment methods and product shipping information.
  • Handled escalated customer concerns, achieving high levels of resolution and satisfaction.

Freelance Journalist

Stir Vancouver, C Magazine, Bluffs Monitor, This Magazine, The Runner Newspaper, The Malahat Review
09.2020 - 12.2024
  • Wrote a hundreds of articles, features, op-eds and essays for newspapers and art magazines.
  • Edited and proofread articles to achieve peak accuracy and quality.
  • Proficient at using Microsoft Office.
  • Gained communication skills by talking to people from different walks of life.

Facilitator/ Founder

Breaking Free: Writers Studio
07.2023 - 11.2024
  • Founded Breaking Free: Writers Studio is a multidisciplinary workshop that helps Black emerging writers break through into Canadian media.
  • Eliminated learning gaps and effectively instructed students, utilizing various innovative teaching aids and motivational and implementation strategies.
  • Handled grants up to $15,000 from Toronto Arts Council, and Uzima International Women.
  • Created detailed reports outlining event planning progress, timelines, budgets, and other relevant information.

Education

Diploma - French

University of Toronto
Toronto, ON
09-2025

Bachelor of Arts - Creative Writing

Kwantlen Polytechnic University
Vancouver, BC
01.2023

Certification - Journalism

Langara College
Vancouver, BC
04.2021

Timeline

Customer Care Associate

Carewell Family
03.2024 - Current

Facilitator/ Founder

Breaking Free: Writers Studio
07.2023 - 11.2024

Freelance Journalist

Stir Vancouver, C Magazine, Bluffs Monitor, This Magazine, The Runner Newspaper, The Malahat Review
09.2020 - 12.2024

Diploma - French

University of Toronto

Bachelor of Arts - Creative Writing

Kwantlen Polytechnic University

Certification - Journalism

Langara College

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Catherine Mwitta