Overview
Work History
Timeline
Generic

Catherine-Maria Robb

Lancaster,ON

Overview

35
35
years of professional experience

Work History

Street Outreach Worker

Volunteer Position
01.1995 - Current
  • Assisted in conducting needs assessments to identify key areas of service needs.
  • Developed and maintained relationships with community organizations and agencies.
  • Facilitated outreach activities to build community awareness.
  • Facilitated communication between clients and other service providers.
  • Developed and maintained accurate records of programs and services.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.

Self Employed

Robb's Recycled Furniture Warehouse
09.2010 - 12.2013
  • Refinished and repurposed furniture.
  • Designed furniture for customers.
  • Operated a store front on Main street, Alexandria with a workshop.
  • Trained high school co-op students in wood working and sales and advertising.
  • Delivered furniture to customers across Eastern Ontario.
  • Maintained a supply of furniture to enable us to donate items to schools, day cares as well as members of the community in need.

Lead Banquet Cook

Portsmouth Olympic Harbor Marina
04.2005 - 06.2009
  • Grilled, roasted, baked and performed other cooking techniques to produce high volume meals.
  • Recognized quality standards in vegetables, fish, dairy and meat products and selected and used freshest ingredients to prepare menu items.
  • Dated and rotated food containers, safely stored perishables and maintained sanitary work environment to maximize food safety.
  • Learned menu items produced by assigned station to achieve proper quantities.
  • Ordered food and supplies used to prepare meals for up to 1500 people.
  • Managed opening and closing shift kitchen tasks.
  • Monitored food quality and presentation to maintain high standards.

Front of House Manager

Indian Grill Restaurant
04.2001 - 05.2005
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Utilized upselling techniques to maximize revenue and increase customer satisfaction.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Bartender and Server

Creative Kosher Catering
09.1993 - 03.2001
  • Served food and bartended promptly with focused attention to customer needs.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

Bartender

The Fish Market Restaurant
07.1990 - 08.1993
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Bartender

Jin's Hideaway
06.1988 - 06.1990
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or error.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Verified drinking age requirements of customers by carefully reviewing photo identification.

Timeline

Self Employed

Robb's Recycled Furniture Warehouse
09.2010 - 12.2013

Lead Banquet Cook

Portsmouth Olympic Harbor Marina
04.2005 - 06.2009

Front of House Manager

Indian Grill Restaurant
04.2001 - 05.2005

Street Outreach Worker

Volunteer Position
01.1995 - Current

Bartender and Server

Creative Kosher Catering
09.1993 - 03.2001

Bartender

The Fish Market Restaurant
07.1990 - 08.1993

Bartender

Jin's Hideaway
06.1988 - 06.1990
Catherine-Maria Robb