Summary
Overview
Work History
Education
Skills
Languages
Availability
References
Timeline
Generic

Catherine Lumagui

Edmonton,AB

Summary

College student with five years of experience in fast-paced food service, including fast food and barista roles. Proven skills in teamwork, time management, and customer service. Strong organizational and communication abilities, with a track record of successful project completion. Knowledgeable in fashion trends and adept at quickly learning new processes.

Overview

5
5
years of professional experience

Work History

Boba Barista

Tiger Sugar
Nisku, Alberta
05.2024 - 09.2025
  • Operated point-of-sale system for order processing and cash handling.
  • Monitored beverage quality to ensure consistency in taste and presentation.
  • Maintained cleanliness of work area, including countertops, drink preparation tools, and utensils.
  • Managed daily operations and core responsibilities to ensure efficient service and customer satisfaction.

Guest Experience Leader

McDonald's
Edmonton, AB
01.2021 - 08.2023
  • Managed drive-thru, to assist in the speedy production of quality fast food products and meet adequate standards
  • Implemented feedback systems to gather customer insights for continuous improvement.
  • Demonstrated leadership and teamwork by cross-training coworkers in areas including counter, cashier, and drive-thru: helped new crew members and led a training program.
  • Crew trainers are to be examined through exams and certification in certain stations to be able to work at their assigned stations

Education

Bachelor of Arts - Psychology

Macewan University
Edmonton
04-2027

Skills

  • Customer service
  • Sales achievement
  • Workflow management
  • Effective communication
  • Organization and cleanliness
  • Positive attitude display
  • Continuous learning mindset
  • Cleanliness and organization

Languages

English
Native/ Bilingual
Filipino/Tagalog
Native/ Bilingual

Availability

  • Monday: 1pm till closing
  • Tuesday: Not available
  • Wednesday: 1pm till closing
  • Thursday: Not available
  • Friday: 2pm till closing
  • Saturday and Sunday: Available all day

References

References available upon request.

Timeline

Boba Barista

Tiger Sugar
05.2024 - 09.2025

Guest Experience Leader

McDonald's
01.2021 - 08.2023

Bachelor of Arts - Psychology

Macewan University

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Catherine Lumagui