Catherine Kupferschmidt
London,ON
Summary
Highly motivated and adaptable customer sales associate with extensive work history with in-person and e-commerce sales. Skilled at handling day-to-day operations and customer service requirements with an organized and enthusiastic approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Retail Sales Specialist
Mountain Equipment Company
07.2017 - 06.2023
- Provided detailed information on product benefits and features that tailored to customer needs and wants
Keyholder/Manager On Duty
Mountain Equipment Company
12.2017 - 06.2023
- Delegated and managed the operations and employees of the store for up to 4 hours at a time
- Worked to resolve customer concerns or complaints
- Ensured customer service standards were met or exceeded in all departments
Retail Accounting Clerk/Cashier
Mountain Equipment Company
12.2017 - 06.2023
- Counted and prepared the deposit for each day of sales
- Kept track of an reported any discrepancies from the day's transactions and cashier activity
- Processed returns and warranties
Ship From Store Specialist
Mountain Equipment Company
09.2018 - 06.2023
- Selected and prepared online orders for shipment
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Visual Merchandising Specialist
Mountain Equipment Company
01.2020 - 08.2022
- Carried out merchandising directives from head office within specified deadlines.
- Worked with store managers to implement new displays, promotions and store layout changes.
- Maintained high standard of cleanliness and replenishment or turnover of display products at all times.
Route Setter
Junction Climbing Center
08.2021 - 06.2023
- Created 5-6 boulder problems that reflected the needs and wants of members
- Ensured each boulder problem followed a set of safety standards that helped mitigate any chance of injury
Housekeeping Room Attendant
Fairmont Banff Springs
05.2016 - 08.2016
Housekeeping Room Attendant
Manapouri Lakeview Motor Inn
01.2017 - 04.2017
Kitchen Supervisor
Farm Boy
07.2014 - 02.2016
Education
High School Diploma -
St. Thomas Aquinas Catholic High School
Russell, ON07.2014
Skills
- Sales Expertise
- Shipment Processing
- Recruitment and Training
- POS Terminal Operation
- AS400/Shipstation Operation
- Workflow Monitoring
Certification
Standard First Aid + CPR-C
Interests
- Camping
- Minimalism
- Rock Climbing
- Knitting
Timeline
Route Setter
Junction Climbing Center
08.2021 - 06.2023
Visual Merchandising Specialist
Mountain Equipment Company
01.2020 - 08.2022
Ship From Store Specialist
Mountain Equipment Company
09.2018 - 06.2023
Keyholder/Manager On Duty
Mountain Equipment Company
12.2017 - 06.2023
Retail Accounting Clerk/Cashier
Mountain Equipment Company
12.2017 - 06.2023
Retail Sales Specialist
Mountain Equipment Company
07.2017 - 06.2023
Housekeeping Room Attendant
Manapouri Lakeview Motor Inn
01.2017 - 04.2017
Housekeeping Room Attendant
Fairmont Banff Springs
05.2016 - 08.2016
Kitchen Supervisor
Farm Boy
07.2014 - 02.2016
High School Diploma -
St. Thomas Aquinas Catholic High School
Similar Profiles
Brian CameronBrian Cameron
Store Advisor at Mountain Equipment CompanyStore Advisor at Mountain Equipment Company
Trevor JohnsonTrevor Johnson
Bilingual Customer Care Advisor at Mountain Equipment CompanyBilingual Customer Care Advisor at Mountain Equipment Company
Nyna GrayNyna Gray
Store Advisor at Mountain Equipment CompanyStore Advisor at Mountain Equipment Company
Kent HardingKent Harding
Retail Accounting Clerk at Mountain Equipment CompanyRetail Accounting Clerk at Mountain Equipment Company
Simone BoothSimone Booth
Housekeeper at Choice HotelsHousekeeper at Choice Hotels