Summary
Skills
Education
Certification
Work History
Overview
Generic
Catherine Kopp

Catherine Kopp

Moose Jaw,SK

Summary

Hardworking and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated to first-rate communication and team success.

Skills

  • Multitasking Strengths
  • Time Management
  • Attention to Detail
  • Communication
  • Organizational skill
  • Hospitality Management
  • Administrative and Clerical Support
  • Data Entry
  • Cooking
  • Customer Service
  • Behavior Management Techniques

Education

Certificate - Administration Level II

University of Regina
Regina, SK
2024

High School Diploma -

Sto Nino 3rd National High School
Philippines
05.2013

Certification


  • CPR & First Aide
  • Med-Assist
  • Non-Violence Crisis Intervention
  • Food Handler
  • Back To Basic
  • Confabulation



Work History

Childcare Provider

Thomas Circle Of Care
04.2023 - Current
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Documented children's growth and development.
  • Provided emotional support and guidance to children during difficult times.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
  • Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
  • Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.

Early Childcare Educator

Ranch Ehrlo Society
07.2023 - Current
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Implemented developmentally and culturally appropriate curriculum for children, creating positive, and safe classroom environments.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Consulted with parents to build and maintain positive support networks and support continuing education strategies.
  • Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
  • Enhanced sensory and perceptual-motor skills, language, cognition, and memory development, by employing both traditional and modern educational strategies and techniques.

Sales Associate

Canex ExpressMart
04.2023 - 07.2023
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained records related to sales, returns and inventory availability.
  • Prepared large cash deposits with zero discrepancies.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Sorted mail according to size, shape, and destination.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Carried out day-to-day duties accurately and efficiently.

Health Care Aide

Crescent Park Retirement Villa
01.2020 - 07.2021
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Maintained clean, safe and well-organized patient environment.
  • Adhered to all resident lifting and safe lifting instructions and rules.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Assisted patients with therapy exercises as specified by care team.

Front Desk Receptionist

Grant Hall Hotel
08.2020 - 01.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Completed data entry and filing to keep records updated for easy retrieval.
  • Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
  • Resolved customer problems and complaints.
  • Collected room deposits, fees, and payments.

Office Administrator

Registrar's Office
05.2013 - 06.2013
  • Interacted with customers by phone, email or in-person to provide information.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
  • Delivered clerical support by handling range of routine and special requirements.
  • Kept accounts and records current by actively pursuing error resolutions and independently correcting problems.
  • Completed data entry tasks with accuracy and efficiency.
  • Sorted documents and maintained organized filing process.
  • Organized, sorted, and checked input data against original documents.

Overview

10
10
years of professional experience
1
1
Certificate

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Catherine Kopp